Checkers — Restaurant in Bradenton

Pulled up, placed our order which included 5 champ burgers. They asked us to park which we did. They eventually came out with the order. I had to remind them about the stacker so we had to wait for them to bring that out. We counted all the burgers, etc, all there, in one bag. 10 burgers and 2 medium fries in a medium bag. Maybe they were running low on bags. Then we got home and upon opening the champ burgers they were ALL made with a checker burger pattys. We called. Took 3 time for anyone to pick up. Told them all 5 were made with 1/8 pound patty. They asked if we put it on a scale and weighed it and told us the assistant manager made them. We told them no, but we know checkers. We were told we can bring it back if we want. Most of the time we just deal with it. Which is a lot from here. But it gets old. We drove back and asked to park once again. I stated that we parked the first time and it still was wrong. They said that "audrey" the assistant manager made them last time and they didnt and they're other people waiting in line. We already waited once now we have to wait again so we parked and she came out to ask if anything was special made which I was happy about because 2 were. Then she brought all 5 champs out in one small bag. Got home and guess what. The same thing! I give up on this place. It's just not worth it anymore. 2 days ago I had to drive back for 2 spicy chickens that were forgotten. Again a whole family's meal in one bag. They gave me the 2 they said they forgot to put in the bag. So they gave me what had been sitting there for ten mins. This place makes you wait and it's still wrong EVERY TIME. And cold. Nothings a deal when you have to add in you're time and gas for travel to and from then back because they jacked it up then back home and dont forget the 20+mins you wait. It's not worth the headache anymore. We will not be back...

The water was shut off where I live so I went to checkers My favorite place for the last 25 years right there in Cortez before they even built the Walmart if I remember correctly but that's besides the point I ordered my food paid for it and then I was told by a young woman that's probably 19 years old that I've never seen there before say I need you to pull into the parking lot and wait I said well do you guys honor courtesy since I'm going to wait like can you throw some rides in there or something cuz my kids are at home waiting to eat right now and I just got home and it's almost 8:00 at night she said I had an attitude and I said well maybe I don't have an attitude but don't have a right to be upset You're asking me to sit for an undetermined amount of time and wait for food while there's extra people working on your shift she started ripping up the receipts that were being printed out when the manager helped her get a refund because she was getting an attitude back at me I gave her a hint of advice but to the owner I'm going to give you a piece of advice as well either train people that customer service is about solving the customer's anger or what they're upset about or people take their business elsewhere I've gone here for decades and I've always loved going to this checkers but I don't appreciate going to get my food from somebody that's going to give me an attitude or make me just sit and wait for fast food It defeats the purpose of paying and then just sitting there waiting So first once in my life I asked for a refund when to Taco Bell and instantly got food I...

So they a new robot taking your order. We tried to order what we wanted and the machine did its own thing... Thinking that the cashier could fix it for me when I got to the window and the cashier had to call a manager to correct the order.(no problem, right! machines make mistakes) This ignorant man was obviously bothered with fixing our order. My husband told him that the robot that took our order took it wrong and he asked him to fix it for us and he explained what we wanted. The older white man made my husband repeat the order twice so I stepped in to explain the order again i repeated myself 4times! And he still couldn't get it right. you can clearly tell he was being RACIST! this used to be my favorite location... Now I'm forced to find another location since this location is ran with anti BLACK AND BROWN crew. P.S. i will be sharing my experience in multiple platforms everyone will know about this. The nonsense has to stop! My money is GREEN not BLACK or BROWN...