Wendy's — Restaurant in Bradenton

Rude employees/management. I will not return.

When I pulled up to the drive thru there were a few vehicles ahead of me. After a while, the car at the menu, that had been there for a while left the line and the parking lot. I thought nothing of it. Fast forward to my turn in line. The sun was in my eyes over the menu so I had a difficult time seeing the options. I asked the drive thru employee what was in the "biggy bag" as I had never had it before, and I could not see the menu. They quickly snapped "a sandwhich, nuggets, fries, and a drink"... Not understanding why the response was so cold, I paused and then asked, "okay what kind of sandwhiches". The employee responded with the 3 options and said, "it's on the menu" again with an unpleasant tone. I responded with my first order, and before I could finish speaking "what sauce and to drink", and finally fed up with the unpoliteness I responed, "what's up with the attitude?". The employee responded, "we do not have an attitude" and refused to be polite or apologize. I asked to speak with management to which they claimed to be the manager on duty. Ultimately, I left the line and went elsewhere... just like the car ahead of me probably did.

I can understand that by text the story can sound like I overracted, but tone is hard to convey over a review. Believe me when I say, the employee, "manager", or whatever was extremely rude and probably shouldn't work with the public, let alone "manage"...

I will take my business elsewhere, and from the sounds of your reviews, so will everyone else. The franchisee owner needs to step in and do something if they want this location to be successful. 3 Stars isn't a good look for just...

Had an experience going to Wendy's. 18:30 11/08/24.

It's always fun when you're ordering for 5 different people through a microphone speaker.. 🙏😫

And then....

and then....

and then. 😜🤣💯

I pulled it off like a champ, I think....

So did the poor man on the other side of the line. Hello. Thank you.

The same guy at the window and the same gentleman I dealt with my whole experience, It was the same man.

Sorry I did not get your name.

So, let's start.

✅️ Burgers, Dave's triple cheeseburger is the best corporate fast food restaurant cheeseburger, hands down. 🏆💯💪🏆🏆🏆

I have eaten cheaseburgera from halfway around the world....

Dog burgers in Kosovo, or whatever you want to call, they make it out of????

but it was not cow.

Do you see them cows.... I'm just saying. 🤔🤔

From the burger pits in KeyWest to New York City from /to OKLAHOMA City from Texas to Minnesota, Michigan to Tennessee, I am here there and everywhere in between, IT'S THE BEST CORPORATE FAST FOOD BURGER.

✅️ 15 mins, and we were pulling out,

✅️ everything was great,

BUT.... the fries........ 🤮🤮🤮😡😡🤔🤔

Man, they were bad...... 😫🤮❌️❌️❌️

Not my Wendy's fries. which I may say could possibly be the best fry as well. But not at this one.

I was let down.... 😭😭😭😭

So I sent my man in there undercover to see if you would give him some new fresh fries.😎😎😎😎

My guy liked how the employees held their gound and would not give him extras. 💪🏆

He came back with he same stale fries. 😫🤮😫😫🤮

The fires were not the Wendy's fires, I know.

Sorry ....

✅️ It's Wendy's, I do like the new design, keeping up with the...

Absolute HORRIBLE Service.

First I have to repeat myself 3 times before the guy understood what I was ordering (I ordered a number 8 with a cherry cream soda) I did NOT have any kind of special request. I ordered exactly what was on the menu. When I got to the Window the manager quickly became annoyed I was counting change. She gave me a dirty look and slammed the drive thru window shut. After a few minutes the guy opened the window and handed me my bag of food. His name was Lamont. I asked for my drink and was given a DIET orange cream soda. When I told him that was not the soda I asked for Lamont told me to "not get an attitude" and that if I could do that he would fix it......At this point I had not even raised my voice, but after being told that I did get an attitude and asked for my change and the drink I did NOT want. Lamont handed me back the FULL amount I had just given him saying "You asked for the change back" I told him the change was $3 and that was all I needed back. I asked for the managers name and was told Javi right as he slammed the window shut.

I guess even at brand new locations that just opened the Wendy's staff don't care about the customers or the experience...