Tommy Sullivan's Cafe — Restaurant in Branford

SO…tonight during our first date night in mannny months, We we’re having a great night at a restaurant that My husband has been going to since he was a child, My husband excused himself to use the restroom, when he walked into the restroom there was a paper towel roll in the middle of the bathroom floor, My husband tripped over the paper towel roll, when he fell he tried to catch his fall with one hand, the back of his other hand hit a glass framed photo, the photo fell and the glass cut his hand inside the (webbing of his fingers) and the (side) of his knuckles. A Waitress knocked on the door and when My husband came out she asked Him “why did you punch the picture”. (Instead of asking if he was okay) He said “I didn’t punch it, I fell, I tripped over this paper towel roll (as he pointed at the roll on the floor). He tried to stop the bleeding, We paid for our meal and left. He was bleeding for at least 30 minutes before he was able to stop the bleeding with pressure. A few hours later, He called the restaurant to talk to the owner or manager to complain about the waitress who asked “why did you punch the picture” instead of asking him if he’s okay. Because her response was unprofessional and she clearly needs lessons on customer service. The manager/owner “wasn’t available” and they told My husband he would get a call tomorrow. A half an hour goes by and My husband gets a call from the cops saying that the restaurant called the cops and that My husband is banned for life from the establishment. 🧐🤯 the level of unprofessionalism is mind blowing. (You can clearly see red lines on the back of his hand -shadowed area- showing that he back handed the photo while trying to catch his fall-that doesn’t happen when you punch something) also, when you punch something your knuckles would be cut and swollen, which isn’t the case here. The cuts are on the sides of his knuckles and inside the webbing of his fingers. Lastly, Nobody asked him if he needed first aid...

My family has spent thousands at Tommy Sullivan’s over the last ten years. The Dad was great. The new owner was extremely rude to my wife and I. Several weeks ago we were at a wake at Clancy’s next door to Tommy Sullivan’s. My wife and I went into Tommy Sullivan’s with my sister-in-law. The current owner has a grudge against my sister-in-law. However, the owner brought her grudge to my wife and I. We have always been loyal, courteous and good tippers. We were so put off by the lack of kindness and hostility shown to us. I have worked many jobs working with people and never have disrespected people; staff or customers. Grudges by owners that interfere with professionalism are not acceptable. Sorry we cannot ever go to Tommy Sullivan’s again. I hope the owner can find her way to...

Our last visit was on St. Patrick's Day. My parents had just driven in from Florida and we all enjoyed from their holiday menu. 3 of us had the corned beef sandwich with their awesome potato salad on the side... Delicious! My husband got a heeping plate of the corned beef dinner served with cabbage and vegetables (most people would have left overs, but it was so good he finished every bite). My son, 9, enjoyed the Sheppard's Pie (which quite honestly surprised me because he's a little picky and had never had that). We come here several times throughout the year, especially when it's nice out and eat outside, and have never gotten something we didn't like. The servers are all...