Nasty and no one wears gloves. I saw the girl on Sunday June 23rd at 12:25PM literally putting fries in the bags, taking money at the drive-through as she supposed to do and she’s also wiping her nose. All of this is being done while wearing absolutely no gloves she never walked away to go sanitize or wash her hands. I’m literally in the drive-through watching her, I was so appalled by the situation that I went inside to get my food, and I made sure that she was not the person to touch it. Upon me going inside, I realize that no one had gloves, especially the people who are preparing the food. Do not eat at this restaurant. It’s ran by young people who do not take their seriously nor do they take the health of others seriously . I was completely disgusted and I did not order food for myself. I ordered it for my eight year-old son and I threw it away as soon as we walked out of the restaurant. Do not eat here. Safety is very important and I don’t think that they understand that. This is exactly how Covid started people not being sanitary when preparing other peoples food. It is a job so they should treat it and do things the responsible way , I’m almost positive that they have GP by standby. Proper protocol prevent...
Read moreIf I could give no stars for this place I absolutely would. The service was terrible here. We went in the drive thru to make a pretty well sized order and while doing so, we were cut off many times due to side conversations without any warning or being asked to hold. The conversations did not pertain to work and there was also lots of laughter in the background while we were still waiting to finish our order. We even had to call hello a couple of times to get her attention which did not work because she decided to come back and talk to us on her time. The lady at the speaker finally came back and told us that she was waiting for us to finish our order as if she had not interrupted it herself. She went on to do this a few more times and did not have a friendly tone as well. She talked as if she was talking to one of her girlfriends. After all of this had occurred she then told us that we had to come inside for our order because she could not do it on the screen although she had already completed all of the orders. We found this experience to be very unprofessional and in the end we did not even order there and will not ever return. I do not recommend this...
Read moreTheir bathroom sanitation is below average standards. The employees are young and fromy experience of working with young people on my job, they've shown themselves to be lazy. And a point to make that will back up that statement is this; I've often asked for either a sundae or a shake, I've often been told, "our shake machine is down," or "our shake machine isn't working." The truth of the matter is, all they have to do is clean it. I've never had this problem in the white community.
The next thing is customer service. They always get your order wrong. For instance, I ask for a coffee with 7 sugars and 1 cream, and I got a coffee with 7 creams instead. To top it off, they often forget that you have to stir it up, meaning, you'll need a stir, which they often forget.
Lastly, the assistant manager had the nerve to ask me to do a survey on my receipt, after which she'd give me a free apple pie. However, she might as well have done the survey herself since she looked over my shoulder, and made sure I had nothing bad to say...
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