Jimmy John's — Restaurant in Brentwood

Let me say, I first tried Jimmy Johns in Chicago a couple months ago. LOVED IT. I understood what the hype was about.

HOWEVER.....

I have tried this particular jimmy johns about 4x now just due to the convience of the location. 4 times I have tried, 4 times failed.

I kept thinking if I got a difference sandwich it would be better. It wasn't.

There is hardly any meat, legitimately 1 solid slice throughout the whole sandwich, and a ton of veggies. Which wouldn't even be that bad if it had more taste.

2/4 times the bread was fantastic I will give them that. But do I really want to pay $7 after tax for a sandwich that has a 50/50 shot of being just "ok"?

Nah.

This last sandwich was the most disspointing of all. I will not be going to a jimmy johns again any time soon. No matter...

These people are completely incompetent. I placed a catering order with 24 hour notice. Show up and it is nowhere near correct...wrong number of sandwiches, wrong types, etc. No worries, mistakes happen. I explain again what is needeed: the number I need of each sandwich and each should be individually wrapped. I tell them I will run an errand and be back. I return, order is all wrong. They wrapped three sandwiches together and had all the wrong assortment yet again. They also failed to include avocado spread on the veggie sandwiches. Literally, they could not do a single thing right. I wish I could give a zero star. If you need a catering order, stay away...

Our office orders from here often and service is generally very good. However, today it was exceptional!! We had a gathering planned for 11:45am, and, although I had created an order online for pick up at 11:30am, I neglected to SUBMIT it. I realized my error, submitted a large order at 11:11am, called them to see if I could possibly get the order BEFORE 12:00pm and they were so kind and said they would get on it. I arrived at 11:35am and the order was already completed, saving my back end! I really appreciate the staff as they are friendly and give such great customer service! My team full enjoyed their delicious subs!!! Thank you JJ staff for...