Wendy's — Restaurant in Brentwood

Best Wendy's in the area.

I normally have issues with fast food, because of dietary restrictions. If I order a burger I have to get it completely plain, and I've just come to accept the reality that, about half of the time, I will have to send my order back because it was made wrong (more often than not places give you cheese, even if you specify "no cheese"). This is really frustrating, but I take it in stride. I make sure to treat the staff politely and to not be "one of those customers."

I've been to this Wendy's more times than I care to admit in the last week, and they have defied my expectations. Wendy's is usually a bit better with order accuracy than their competitors, but I always expect to have problems some of the time. I have not needed to correct my order once, not just in this last week, but in the last couple of months of being a semi-regular customer here.

I have worked in fast food and I'm currently a retail supervisor. I understand how demanding jobs like this can be, and I say with conviction, that I am impressed by this location and its staff. They are fast, the orders are always correct, and most importantly, everything is always fresh and tastes amazing. I WISH the staff at my job were this competent and dependable.

Whatever you're doing Brentwood Wendy's, keep it up! I'm sure that I will be back sooner than later.

In the case that management is reading this: The time frame of this exceptional service has been the week of 7/9-7/16 of 2023, no earlier than 4-5pm EST on a given visit. Corporate, treat these workers right. Pay them well, give them more hours. They are working hard and as somebody with management experience, I can tell you that they are doing an exceptional job. You will be rewarded for recognizing that effort and compensating...

Last night my hubby ran to Wendy's for me. I wanted to try the new salad because the one they made two years ago was so great. I think it was similar to the berry blast with the same raspberry dressing. He ordered the berry blast salad extra dressing and extra chicken. He came home and I am just so excited. I look at it and it is just beautiful. I don't eat very well so this was a treat. What I meant is that I always watch my diet, due to medical issues. This salad was beyond what I expected. It was really good and I made it into two salads with the extra chicken so that I could eat it the next day. Just a big thank you to Wendy's. My husband said they were really nice, however they were out of chocolate Frosty 's he was sad. But I am thank full. So I am giving you all the stars that I can. I hope that someone higher up reads this and does something nice for this team. These folks work long hours and days. People don't give them the respect they deserve. Fast food yes but they do much deserve so much more. Words can't express my excitement and love for my meal late last night and lunch today. Again...

This is the worst wendys I have ever been to in my entire life. This is the worst fast food place I've EVER been to in my entire life. I live close and so I've given this place a chance over 8 times, being starving after work ect. Each time I've been in the line for 20 mins. Each time my food wad messed up. I was given chicken so bad it was like rubber. I've been given brown cold fries. My drink was so flat I didn't didn't know what it was. They are CONSTANTLY OUT OF FRIES, FROSTIES, CHILI, and about 5 or 6 menu items. EACH.Time.Ive. been. Here. I have zero idea at all why this place is still open. It really needs shut down. I've given this location so many tries and each time the above has happened from the lack of food st all, to the food I did get being so bad its not even edible to the drinks. To the poor service. You wait in line 20 mins to find out they have no food and then they mess your order up and what they do give you. You can't even eat...this needs like an investigation on why this place is even open. If I could give it 0 starts I would. DO NOT COME HERE AND...