Edit 2: We have since ordered pizza from Soprano’s many more times and have always been pleased. This is now one of our favorite go-to pizza places. Everyone who works in the restaurant is friendly and goes above and beyond.
The pizza has great flavor. I ordered through GrubHub for delivery and requested no mushrooms on the pizza I selected but unfortunately received mushrooms. So disappointed in that. Pizza also arrived in a not so great condition but I’m assuming this was more of an issue with the delivery driver. I would order from here again although I would probably call to order to make sure I get the correct toppings on the pizza.
Edit: Thanks for responding back. Like I said I would definitely order again and looking forward to the leftovers for lunch today! This was our first time ordering from you. So many places require you to use Grubhub, Door Dash, etc. so glad to know you offer your own delivery! I contacted GrubHub directly about the delivery issue. Will take your advice and call to order next time as I’m not sure how GrubHub orders come through and it might be easy to miss a topping change request! Thanks for providing great...
Read moreI tried this place because it happened to be next to my go-to Chinese spot. Bad choice on my part, I admit it. Charged 75 cents extra for the privilege of using my debit card. When asked if I wanted a receipt, I wanted to ask if there was a charge for that too. The 1/2 veggie - 1/2 plain pie looked like he couldn't have cared less making it. You'll need a lot more than references to a famous TV show and walls covered with sports memorabilia to cover mediocre food and a nickle-and-dime attitude. Little things matter to customers. You blew it. Never going back. ...and don't bother leaving a comment crying about your costs, or how lucky I am not living in Uganda. People in other countries at least appreciate when you do...
Read moreI’ve tried to support this place over the years bc their pizza is my favorite around. But they have some real knuckleheads working there, with garbage attitudes, and I just can’t give them my hard earned dough anymore (dough, get it?)
EDIT: Their replies to critical customer reviews tells you what kind of guys these are. I called them from right down the street after getting out of work. I live in Somerville. The background on their end is noisy, and they blame me for not hearing me… so I call another pizzeria with zero “phone issues” and pick up my order 15...
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