So I came here on a Saturday night to experience "Mario's" new side project. I've been an avid lover of his Og restaurant in downtown Beaver "Mario's" for the past 15yrs. I love his pizza, mussels on Thurs & he has some of the best Gnocci I've ever tasted! So I had high expectations for Mario's 410 but they just fell short. I'm an avid foodie so I know better when trying new things. I always start out light. My wife & I ordered one order of the "Crab stuffed shrimp" that was it. We had to wait almost 2hrs for a table to begin with! We sat down & the very first thing I noticed was the noise levels. It was so loud & there was a band playing country music? It was like a bar, concert venue and wannabe high-end restaurant. Being an entrepreneur myself there's one thing I know best. You can't have all of this stuff & still expect to have a 5 star restaurant. It just doesn't work. It was way too loud. The noise actually hurt my ears. People had to talk so loud at their tables to over speak the band playing! Our food took almost an hour to arrive. Our waitress was anything but lackluster & the food was just terrible. The shrimp were fishy. The crab was mostly breading with backfin. The "lobster sauce" ontop of the shrimp was so spicy I couldn't even eat a whole shrimp. It's like someone piled in cayenne pepper? It lit me up I'm still dealing with a burning chest! I'm sensitive to spice but I can handle some heat. This was BEYOND a tolerable level. My wife said the same remark. We took one bite each & asked for the manager to adjust the check. The manager came to our table & he was very polite. He even agreed "yeah there's too much cayenne pepper in there." He agreed with us! He even stated that he has "told them that the dish has too much cayenne." His opinion & advice obviously seemed to have gone unrecognized. He removed the entree from our bill & we left. I had my wife call Mario's in Beaver & order our usual. I wouldn't ever recommend this place to anyone looking for higher quality food that is tasty & not loaded with spice & heat. The worse thing is their menu doesn't mention anything at all about "cayenne pepper" in the stuffed shrimp dish. I noticed quite few other dishes that said "Sriracha sauce" & "cayenne pepper". That's why I didn't order any of those dishes. That's why I chose the "Crab stuffed shrimp" because it said nothing about "cayenne" in the description. I couldn't wait to get out of there. I left hungry, annoyed & my chest is on fire. Hopefully my a**hole ain't...
   Read moreThey say there are places where food is not just eaten but experienced, where music does not just play but weaves itself into your very bones. Marioâs 410 Grille is such a place. From the moment I stepped through its doors, I felt as though the air shimmered with a rhythm only Pittsburgh hearts could understand, the kind that The Clarks themselves might strum under a summer sky. The brick oven pizza is not merely food. It is a celestial event. Flames curl around dough and cheese until they form a constellation of flavor, a molten galaxy you can hold in your hands. The chicken Parmesan, the spaghetti, even the giant pretzels all of them taste as if crafted not by chefs, but by some ancient council of culinary mystics sworn to uphold deliciousness as a sacred trust. And then there is the outdoor bar. It is not just a bar, it is a stage where laughter becomes music and music becomes memory. Friends gather there, their voices rising like sparks into the night air, carried away on breezes that whisper the lyrics of The Clarks. And the staff, radiant and kind, are like sirens of hospitality, their beauty and genuine sweetness holding you there as though the night should never end. Their smiles and warmth are not tricks, but enchantments, making each guest feel chosen, welcomed, and unable to leave the spell of the place. To sit there under the stars with a cold drink in hand is to feel, if only for a moment, that the universe itself is nodding along to the beat. Marioâs 410 Grille is not a restaurant. It is a legend written in fire and song, a cathedral of taste where the ordinary dissolves into the extraordinary. To eat here is to join a story that will be told long after the plates are cleared. Would recommend? Absolutely. But be warned, once youâve dined here, every other meal will feel like a mere shadow of what food was always meant to be. Ps. Ashley is the...
   Read moreWe were excited to come out, support a live band, and enjoy a night of food, drinks, and music. We paid a cover charge just to get in, thinking we were in for a good time. What we got instead was complete chaos and some of the worst service weâve ever experienced.
We had a group of 15 guests â all part of the Beaver County Borough Council â who came to support your event and your business. We were ready to order food, enjoy some drinks, and have a great time together. But instead, we were met with confusion, disorganization, and frankly, an embarrassing lack of hospitality.
We sat outside expecting basic service. No menus. No servers. No communication. Nothing. Eventually, we were told that we couldnât order food unless we were sitting at the bar. Seriously? A full group of 15 paying guests, at a live music event we paid to attend, and your solution was to have us place a takeout order and carry it to our own tables?
Not one staff member came to check in. No signs explained the policy. No accommodations were offered. It felt like we were invisible, even as we made the effort to support both the band and the business.
This isnât about being entitled â itâs about having the most basic systems in place for customer service. If youâre not prepared to serve customers during a live event, especially those paying cover charges and arriving in groups, then maybe you shouldnât host one at all.
We came in good faith and left extremely disappointed. If this is how you treat paying guests â let alone members of local leadership who actively promote community events â itâs a major problem.
We wonât be back unless serious changes are made. This experience reflected poorly not just on your business, but on the larger effort to support local venues and entertainment in Beaver...
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