Dunkin' — Restaurant in Bridgton

The manger (gentlemen) I didn't get his name today. But wish I did. I pulled up to speaker. 4 cars ahead of me in line. Guy ask if he could help. I told ordered online was going through now for Jimmi. He told me we should have ordered before we got there. So I didn't say anything till I got to window. I asked him. If I ordered before I got there and didn't have time to wait cause the drive thru is usually out to road. Then what do I do? Cause you can't get a refund online. He said order inside. Like I told him if this drive thru full. I usually just stop at the next one. Then I asked him. What the difference if I order my coffee online in the drive thru with 4 cars in front of me. Or if I order it thru the intercom. He said rudely we ask that you order it early. So we have time to make it. But if I order early . 1. I get a water down coffee as I order frozen coffee ( like slush). 2. I think 4 cars ahead should give plenty of time to make my one coffee. 3. If I order online and don't stop. I just paid $5 for a coffee I'm not gonna stop to get. Cause I'll be late for work. With my husband right there. He said that pretty much that was our problem. I told him he was acting like a jerk. He sat and argued that no he wasn't. Finally my hubby spoke up and said ya you are. He the type that usually says nothing. No matter what anyone says. . I couldn't imagine working for this guy if this is how he treats his...

I decided a more updated review was necessary I went into dunkin Sunday around 130pm to order my normal hot mocha coffee an get something different which was a hot coco but the person waiting on me chose to argue about what my order was rather than hey I didn't hear that right it sounded like you said two of these I feel more training should happen so employees don't feel the need to fight with a customer over what an wasn't ordered I am a regular customer I also tried calling their store 2 times an the mailbox is full so because of this I don't think I will go back........... Everytime I seem to go it takes longer I have sat in drive through longer than should be needed those who work don't work as team players everyone does their own thing some of the employees have a good attitude others could use some more training the prices are higher...

Just had to pay 50 dollars for an order of 4 people and wait 45 minutes. Only to see people take orders without showing proof it was theirs. Had to ask about our drinks and they had no record of our drinks. My bagel was disgusting I can barley bite it without feeling like I’m chewing on a child’s toy food. Asked for extra cream cheese and I received barley anything. Want a free cheap meal just go here because you can get away with just taking things off their cart without showing proof. Absolutely baffled me watching that organization they have going on in there. Get rid of mobile Dunkin you can’t...