Royal Breakfast & More — Restaurant in Broadview Heights

One and done, food quality and preparation was very underwhelming. All we wanted was a basic breakfast, eggs, bacon, sausage and home fries and you think how can someone mess that up? Multiple issues, poached eggs were overcooked so there wasn’t any yolk, they served the poached eggs in a cup before draining the water so they were sitting in a hot bath and it was a lot of water, one of the sausage patty’s had a piece of plastic in it that my teeth caught and thankfully couldn’t bite through it I would have ate it. I asked for very well done shredded potatoes, the potatoes I received were barely cooked, hard and cold with a little bit of browning. Lastly the bacon was supposed to be 3 pieces, somehow I received 2.5 pieces, not a big deal but how does a half a piece of bacon go missing? The coffee was also pretty watery, no flavor, all the sweeteners were the knockoff brands, no original branding and for what they charge for coffee they should be offering premium sweeteners. Too many unfortunate mistakes that could have been prevented so I’ll never be back. If you are reading this drive to the next place so you can enjoy your breakfast because we...

Ordered off the big eaters menu, got the 2 eggs, 2 French toast, 2 bacon, home fries and toast and jelly. When it says 2 French toast I figured it meant 2 slices of French toast especially being off a big eaters menu I was wrong it came with one piece of French toast cut in half and that’s what the considered 2 pieces. Was hardly cooked and soggy. I asked if that’s what they considered 2 pieces of French toast she couldn’t answer the question and just brought me another. While I appreciate the gesture ifs wrong to call it 2 pieces when it’s just one cut in half. And then the toast I got was one slice. Which was fine with me but it should be stated that in the description most people expect 2 slices as that’s pretty much the norm. I’m fearful if I ordered pancakes would they have cut my pancake in half and said it was 2 pancakes? Same concept right? Mc Donald’s big breakfast comes with more food and costs less…. Not sure if I would be a returning customer I was excited for a new breakfast spot but...

Looked forward to visiting this restaurant based on it's great reviews. Maybe I came in on an off day or didn't order the right thing, but I didn't get the food that the other reviewers called amazing. My omelet was plentiful, but was overcooked. The hash browns were good but the real kicker for me was that the toast was buttered with something not even closely related to butter. I'm pretty sure it was like the popcorn oil in those large bar machines. It was inedible. Coffee was good and service was fine.

Not sure how to respond to your message so here it is: I ordered an omelet with hash browns and toast on Monday around 8:15am. As I said above, the omelet was plentiful (filled with good stuff) but it was more brown on the outside than yellow. I had no problem with the hash browns or coffee, it was the spread on the bread that was really horrible. I ate most of the hash browns and about half of the omelet and was more disappointed than dissatisfied. My meal was on Royalton Road in...