Brookfield family restaurant — Restaurant in Brookfield

this was a few years ago, i was with my mom and sister. we're locals and chose this place cause we never go there.

me and my sister dont eat meat for personal reasons, and haven't for years, so of course we ask if things like the spaghetti has meat sauce or not, asking if they could remove the meatballs etc.

the lady that wrote our orders told us it had no meat so of course we got it. our food was set on the table and there wasnt any meatballs to be seen, but we didnt notice it was indeed a meat sauce due to the little chunks of beef. we thought nothing of it cause people make mistakes, so we switched our food around and me and my sister ended up eating moms fries.

we started eating and all 3 of us noticed it tasted off, we thought maybe it was the seasoning, but as we ate closer to the middle of the plate we could tell there was an issue with cross contamination cause it tasted like fish. my sister cant have fish so this was a big issue to us, apparently even my mom said that somehow some way the spaghetti had the same taste.

and we haven't...

The lady was nice and polite as she took our order by phone, she said "Thank you" and hung up without taking our name or giving us our total cost for the order. The Ribeye steak (which did not have the sauteed mushrooms and onions per their menu online), was cooked to order (med. rare, not over cooked), tasted ok, but could've used a splash of garlic salt and pepper, the baked potato was good + potato and cheese soup (alittle on the bland side). The 2 BLT Express sandwiches were also good, along with the fries and tossed greens salad (although we asked for Ranch and Italian dressing, we got a French something instead, which was too sweet). Hopefully they will take into account their customer's reviews and attempt to make improvements in said areas of serving their community. We would give them another try and also recommend Brookfield Café to others, their menu has lots of choices from meals to desserts and soft...

Took 25 minutes for someone to take our order. One member of our group never received his food. We never received refills. The waitress was unapologetic about the food never being delivered. The woman at the register had no business in customer service. Extremely rude and argumentative. There was no need to be hateful when we were making sure we weren't charged for food we didn't receive. Overall staff was rude, food quality was mediocre, and service was terrible. Not worth ever returning and would...