I think of this place as typical Thai. I'm not sure if it's the most authentic, but it's what most Americans expect from a Thai place. Good for lunch - very affordable prices and nice portions. The order was mostly correct (one salad was missing).
There's a delivery service, and that's where my story falls flat. My office put in a significant order today, and we're not right next door - so a 45 minute wait was not unreasonable. Our office isn't accessible beyond the lobby, but a contact number was provided for the delivery guy to use when he arrived. Instead, he was a jerk. He was rude. He claimed he was waiting far longer than he had been - he insinuated that he should have just thrown the entire order away for making him wait. He claimed to call the given cell number multiple times before reaching our office number, when that wasn't the case - and apparently it wasn't the case because of a flaw in their system rather than a lack of information on our part. It's unfortunate that this glitch caused him to wait, but it was not something we, as customers, would have been aware of.
Basically, his hostility was unwarranted, and he still received a significant tip (because it was added into the total). It is disappointing that one of our few delivery options in this area has such poor customer service, but it doesn't make me compelled to go back to this restaurant in the future (at least not...
Read moreMy food was smelling bad. Me and my wife were too hungry when we reached there. We intended to go somewhere else but we misunderstood the location. So we thought to give a try to new place. So ordered just one Entree initially, thinking what if we don’t like?
And we barely ate our food. Even with hungry stomach the food did not helped to satisfy us. We are big Thai food lover but disappointingly I have to say that this was one of the worst food experience.
I really wish that they needs to do something to avoid fishy smell from the food. Specially to the “Vegetarian” orders. I’m pretty sure that they used same pan or utensils for our food that was used for sea food prior to our food. Also the fish sauce just in case they using for Vegetarian food products than they needs to substitute it.
We visit Thai restaurant at least twice in a month. And we are never this much disappointed across Georgia, Alabama & Florida among 10+ different...
Read moreThe curry was just okay, and they serve the smallest portions I’ve Ever seen at any Thai restaurant. I ordered Penang curry shrimp and scallops, and it was served dry with no curry sauce. Instead, the sauce was mixed in with the rice, and there were shells in it. I ordered four entrees To-go which were supposed to come with soup and salad, but they didn’t. I called to let the manager know about these issues. He said that since I was “always having issues and they couldn’t get it right, that it was best that I don’t order from them again”. I was surprised and confused by this rude comment, because it was my first time ever ordering from this restaurant. I assured him that he didn’t have to worry about me patronizing his establishment ever again. I’ll stick to Green Ginger and...
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