Sam's Club — Restaurant in Brownsville

i always fill my medicine there, i am originally from ok had the sam dr since i was 16 he died 2 years ago, im now 58. anyway i know go to port isabel clinic not often i dont have insurance but was going to okls 9/3 so had my medicine filled a few days earlier after leaving for okla 45 miles north of victoria a deer ran in front of us my husband swerved our car flipped 3 times car is gone so is things in the car my sister had to be medi flighted to san antonio icu i was put in cardiac unit in hallettsville tx my 17 year old granddaughter is back in okla but cut bruised and hurt back and neck , husband banged up and was in shock. anyway when i was released dr clemens at hospital told me to go to my family dr as soon as i got home, well i took the bus to port isabel clinic friday i called first i got there they said dr coudnt see me untill in the morning a sat even though i had just called took bus home and back sat. dr greg luna gave me my prescriptions i waited until 9/17 got a ride to sams pharmacy they said it would be at least 30 min i walked next door to wal mart went back they said we cant fill your medicine until the 27th i said hospital dr said i needed them and dr luna at port isabel clinic wrote them my others were lost with everything else in wreck i had hospital band and pictures of car at scene they said marhta said no i dont know martha they said she is your dr i said no greg luna is they said he is just a pa she is his boss i said please call her again i lost my medicine in wreck now i need it worse and also i now have pain meds which i need at night my back and chest hurt bad the lady just laughed i left when i got home sams was closed so today 9/18 i called sams around noon and said i know the dr had wrote me a perscription for ambien a week before but they were lost in the wreck like everything else also the other medicines were new because of the wreck i had put off getting a ride to sams pharmacy but hurt bad they pharmasist on the phone said go back to the clinic you have been pestering us since monday his exact words,made me feel even worse im not a druggy im a well respected person and go to church every sunday i dont drink or smoke...

I purchased my membership through Groupon and went into the store to redeem the membership and to shop today, Saturday 08/30/25. Upon arrival, I went to Member Services and waited in line to speak to an associate for assistance. Alyssa was the associate working in Member Services and she was by herself and had a long line of members needing some assistance. I waited 22 minutes before I made it to the front counter to speak with her. Alyssa's attitude was horrible, she was most unhelpful and dismissive. She didn't have the training needed to fulfill a simple Groupon purchase and seemed completely unaware of one's ability to purchase a membership through a third party site. She witnessed the long wait time and made the decision to be unhelpful, even though we had waited patiently for assistance. Her attitude and unremarkable customer service skills is a direct reflection of the store's management and their treatment of their staff. It was disappointing to have been treated this way, if an associate is unhappy with herself. Her life and her job, she shouldn't be taking it out on new members. Had I not purchased a annual membership, based on my treatment by membership services, I wouldn't have purchased the membership. The long wait in line took longer than what It would have taken to drive to Costco in McAllen. If you shop here, Don't expect to be treated...

I highly DO NOT recommend Sam's Club. I was recently in the store in Brownsville to redeem reward points on my Sam's credit card (which CAN be used without membership) and was told my membership expired this past February. There was NO communication to state the membership was expiring or even that it expired. I am tight for funds at this moment as a single parent and was looking forward to redeem my rewards to buy GROCERIES. I understand it is in the terms and conditions BUT then it should only be allowed to be used in Sam's Club stores. Purchases I made were OUTSIDE Sam's Club and it's a TRAP to make you renew your membership...If I use my rewards to renew membership, I will have no reward money to use for groceries as I originally planned. Neither the management NOR the card customer service was willing to help in this situation. Customer service is extremely poor. I am no longer EVER going back to Sam's Club or using this credit card again. I lost $80 in rewards due to poor communication and unprofessionally poor customer service. If you have a Sam's Club card and your membership expires WITHOUT your knowledge and you needed your reward money, you are out of luck. I hope this saves someone the time and hassle (was here an hour and...