I go to a lot of Summer Moon locations and this one has by far been my worst experience (x2) first time I went was underwhelming, but not 1 star underwhelming…maybe 3. Just slow and unfriendly service. The 2nd time however….I had an online order. The sign says to let a barista know if you have one. There were 5 working but none of them were willing to make eye contact or greet anyone standing in the crowd. When I caught the attention of one I let her know and gave her my name. She repeated it back to me and walked away….she never came back. Another person walked in and alerted a different barista that she had an online order. That barista at least came back, so when she did so I let her know I had been waiting on 1 too (10 minutes at this point) and the other girl had never returned. When I did so, a male barista was very quick to cut in and say “it’ll be a minute” no question as to my name, no friendly “sorry for the wait” just short and clearly annoyed. After another couple of minutes the 2nd female who I had given my name to proceeded to place my coffee onto their online pick up stand. No eye contact, no words, nothing. So I told 3 people I was waiting on an online order (Per the signage) and all 3 ignored my existence and went as far as placing the drink on the stand as a opposed to calling it out and handing it to me…intentionally rude and dismissive if you ask me.
I work in customer service and I understand what it’s like to be busy, short staffed, overwhelmed, etc. but under those circumstances is when you COMMUNICATE with your customers. You put on your customer service face and use your customer service voice and act like you appreciate those who have gone out of their way and are patiently waiting.
The behavior and service here is in appropriate and disorganized. I’ve been to at least 6+ other locations and while some of them are underwhelming at best (The trailer on Manchaca is by far the best)I have never had an...
Read moreNestled in the heart of Buda, Texas, Summer Moon Coffee is more than just a place to grab your daily caffeine fix – it's a cozy haven where the art of coffee-making meets Southern charm. From its inviting ambiance to its irresistible brews, this local gem is a must-visit for coffee enthusiasts and cozy café aficionados alike.
First things first, let's talk ambiance. As soon as you step through the doors of Summer Moon, you're greeted by a warm and welcoming atmosphere that feels like a breath of fresh air. The rustic decor, complete with exposed wooden beams and cozy seating nooks, invites you to kick back, relax, and savor the moment.
Now, onto the main event: the coffee. Summer Moon takes the craft of coffee-making to new heights, offering a range of meticulously crafted brews that are sure to delight even the most discerning palates. Their signature "Moon Milk" is a game-changer, adding a hint of sweetness and creaminess to every sip. Whether you prefer your coffee bold and strong or smooth and velvety, there's something on the menu to satisfy every craving.
But Summer Moon isn't just about the coffee – it's also about community. The friendly baristas and laid-back vibe make it the perfect spot to catch up with friends, dive into a good book, or simply enjoy a moment of peace and tranquility away from the hustle and bustle of daily life. It's the kind of place where strangers become friends and every visit feels like coming home.
In conclusion, Summer Moon Coffee in Buda, Texas, is a true hidden gem that deserves to be celebrated. With its inviting atmosphere, delectable brews, and sense of community, it's more than just a coffee shop – it's a destination. So if you find yourself in the area, do yourself a favor and pay Summer Moon a visit. You won't be...
Read moreThis is the first one I have been to and it was recommended to me by a couple people I was working with in the area. Was there helping set up a new store location for work and the ones who sugested this wonderful place to me knew I had to drive a long distance home after my last day of working with them because they always saw me drinking coffee or tea so thought I'd enjoy trying a local place before going home. So Saturday the 19th I stopped by before the 4hr30min drive because I was curious and honestly figured a cup of caffeine would be a good idea. The place is very cozy and the staff were friendly. Was surprised they had some clothing and such themed for the brand and decided to pick up some last moment in Buda/Austin area (cute stickers, pin, figured a beanie was a good idea since it was around 37°, and some coffee beans from when I got home). When it was my turn to order I asked the one taking my order what he would recommend to someone coming in for the first time. He asked some good questions of my preferences of coffee and sugested the Summer Moon Latte. I had asked if there was somewhere I could order things to be delivered to home and he did a good job of suggesting DoorDash and a couple others though when I explained how far away I lived and I was there for work but last day was the day before and I was about to drive to work at home store before projects started back up he acted surprised and apologized though I gave him a smile and a laugh and told him I should have explained that before asking and that it's alright but that I'm glad to know about the delivery options for if I'm in the area again. All of them were wonderful and if I'm in the area again for work or visiting family in Austin I'm definitely coming back to the Buda...
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