Subway — Restaurant in Buffalo

Went to this subway for the first time, two ladies here who both don’t speak English. One acted like it was a hassle to do her job. She rolled her eyes as soon as we started ordering. Didn’t listen to the words we were saying even though we repeated ourselves multiple times. We asked for a turkey kids meal, both my husband and I said it, and she tried to give us a whole sub, then when we said it’s a kids meal again she cut it into a 6 inch and rolled her eyes. When we cashed out, they tried to charge us for a 6inch sub and when I corrected them, they said we never said it was supposed to be a kids meal. They said something to each other in another language then rung it up as a kids meal, and then charged us extra for the the juice that’s supposed to come with the meal. And then never got the apple sauce that comes with it. So we got charged for a meal and didn’t receive the drink for the meal itself or side, and then got charged for a second drink. When we brought it up after looking at the receipt, the lady told me to shut up. They eventually gave us the apple sauce we were missing but didn’t give us the second drink she charged us for. My husband asked for corporates number, and she claimed they didn’t have corporate. Apparently this is the only subway in the world without a corporate or owner. Then told my husband he had to go online to get it that she wasn’t going to give it to him. They refused to give us their names as well. Stay far away...

So I'm not the one to make worded reviews. But this place deserves one. I go in and there's a elderly lady and a guy. The guy didn't read the signage right and was upset they couldn't accept the coupon. So he walks out without paying for his food and just leaves. The employees looks super puzzled and then just put the sub in the fridge. The elderly lady though.....turns out she was a begger. This was bold too, I've never seen a begger inside of a store before asking customers and not being told to leave. Immediately gets within a foot of me and basically says, "oh you don't have any money for me? Or you can't buy food for me, lady there took my last $20"....WHILE the employee with fear in her eyes looks at me WHILE asking for my order. I didn't know what to do so I just lock up and say nothing till the begger leaves to outside the store. I finish my order and as I'm paying for it. The elderly lady is sitting on the rail outside and starts peeing herself!!! I wish I didn't see this but I did! I've only been coming here due to convenience to my house but this was the last straw. I'll never come here again, nor go to the Wendy's next store too because they too, will screw your order up or give you everything wrong. Just avoid...

I had food here twice, second time was much more worse than the first one. It was very idiotic of me to even mistakenly order the food at this store after having the first experience. None of. my instructions were followed while making the sub. approximately 2 slices of tomatoes, 3 slices of cucumber were served in a foot long. Coming to the sauces- there was no proportion, all I could taste was mayo mayo mayo and mayo, which was just yuck. It's majorly the people working over there, who clearly lack skills of making a sub. If subway has anything to do with this store, they should provide some extra training to these people. I have had such a horrible experience which I cannot even explain in words, but I will try to put it here in simple words" I can understand people get hungry and sometime just wanna have a good sub and even by mistake you come across this store, I am requesting you to please go to a subway which is 10 miles far from this place, but do not go here.""In an another apocalypse situation, if you come across this store and you want to have food or you might die," I would say dying is much better, I am sure it will be much more beautiful on the other side than what's...