Lucifers Pizza — Restaurant in Burbank

I didn't want to do this but here I am. I have dined at Lucifers Pizza off of Hillhurst for some years. Everytime I have gone the workers are always so down to earth and welcoming. I went earlier this year and although there was literally like one worker at some point handling online/telephone orders, diners and walks ins all at once while still working the kitchen, he was still friendly and checked in with us to make sure everything was well. I was in Burbank and my three year old decided she wanted pizza for a later dinner. Lucifers popped up so we stopped by. Online it says they are open until 11pm. It was about 9:30pm when my party entered the restaurant. Multiple guys were behind the counter working. My husband said Hello and grabbed a menu. Not one person said a word. As we turned towards the booths, an older gentleman literally rushed to the tables to start placing chairs on top of them. My three year old was being cut off by this man and she was so confused as to what was going on. There was a family with a table full of food towards the end of the dining area. The man never said a word as he continued to rush getting those chairs up on the table. He was so cold. It was so rude. Not one person behind the counter said a word. My husband asked if they were closed for dining in and they said yes. But seriously WHAT THE HELL WAS THAT ABOUT? is it really so hard to say, "hello welcome, unfortunately we are closed for the night, no dining in but we can still take your order for take out?" The OPEN sign was still on. It was such an ugly experience. I will NEVER RETURN TO THIS LOCATION. Communication is key. That's all I...

I recently had a disappointing experience at Lucifer Pizza, Burbank restaurant.

My wife and I visited your restaurant for dinner that evening. Upon arrival, we got a cold welcome from a staff member who seemed uninterested in helping us. We asked for a table for three and a high chair for our toddler, and the staff member simply told us to sit in any empty place without offering any assistance. The table was dirty, so we had to ask for it to be cleaned.

When we were ready to order, we were told that several items on the menu were out of stock, including garlic bread and ketchup. We ordered a personal 10" Spicy Buffalo Chicken pizza, chicken wings, and a Coke.

The food was hot and tasty, but the pizza did not contain the spicy chicken that I had ordered. Additionally, the outer crust of the pizza was nice, but the middle was too cheesy and soggy.

Overall, I was disappointed with the service I received at your restaurant. The staff seemed more interested in talking to each other than in helping customers. There was a lack of customer interaction and friendly...

I had high hopes for this place because they offer only two sizes: personal and extra large. I figured there must be a reason for this—it must be a very popular spot. An extra-large pizza, with tax, costs nearly $30 out the door, and that is the smallest option available for more than one person.

I admit that the crust is delicious. However, as shown in the picture, there was a strangely large chunk of tomato, which does not seem appropriate for a sauce—especially since I did not order tomato as a topping. I ordered a pepperoni pizza, yet some slices had only one piece of pepperoni, placed oddly.

For this price point, I would expect extra-large pepperoni slices and at least a couple of pieces per slice. Based on my previous experiences at other places, the small pepperoni slices seem out of place for what I paid.

That said, I really liked the crust, and the sauce was flavorful. I just was not a fan of the large tomato chunks, which felt excessive. Overall, it was an enjoyable experience but only worthy of...