BB was recommended by friends so we were excited to try it out. Man were they wrong.

1. The place is VERY LOUD even when they have just a few diners. The acoustics of the dining rooms and speaker placement makes the sound level crazy. I downloaded a dB measuring app and recorded levels that averaged between 70-82.7 dBs .The equivalent of a diesel freight train 45’ away. In a small dining room.
2. Order wait time. We arrived before the dinner rush on a Wed. It took 35 minutes to get our food. These are pre-smoked meats that just need reheating. There was only 1 other table in our dining room and they had received their food by the time we placed our order.
3. Quality/quantity of food. I was very disappointed in my pulled pork and couldn’t finish it. BB charges $22 for ½ Lb of pulled pork. And although getting it on a bun is the industry standard, it isn’t an option at BB. $22 for a lump of pork and no bun. But I finally stopped eating because the pork was disgusting. First of all, it was mushy. Every amateur smoker knows mushy means it’s way overcooked. But what was really disgusting, was that while eating and separating out the over-cooked pork, I pulled out a 6” blood vessel. It was huge. I ALSO FOUND A HUGE CHUNK OF SKIN (not bark) but floppy skin and fat that should have been discarded, not put on a plate! Together, these two pieces of uneatable pieces took up about a ¼ of all my 1/2Lb. These were too big to have gone unnoticed, yet they were still served. This was gross and unacceptable. Even my son’s brisket was suspect. The BB claims it's ½lb of beef and the picture shows 4 slabs. WHAT MY SON RECEIVED was 3 slices, the largest of which was ~ 3.5” x 2” x .75” and couldn't have weighed over 1/3lb, certainly nowhere near ½Lb advertised! And they charge $26! Now for the sides. Every BBQ meal comes with 2 sides. They measure about a scant ½ cup each. I ordered the slaw and “smashed” potatoes. Purchased alone these sides cost ~ $5 each. I’ve had lots of slaw in my life and I can honestly say that I’ve never had a blander slaw. There was absolutely NO flavor! It was like chewing cabbage with a bit of mayo. We also ordered the “smashed” potatoes. According to the menu, it’s supposed to have, “smoked garlic and pitmaster butter.” Not one of us could taste any garlic and no one could tell me what "Pitmaster butter" is!
4. Management’s decision to AUTOMATICALLY ADD IN A MANDATORY 10% TIP whether the waitstaff deserve it or not. They do it even if you are dining alone, not just with large parties. It’s called “One Team,” but it’s a money grab by the management nonetheless. What makes this such a greedy move by the owners in the already over-the-top tipping culture in the US, is that THEY ALSO EXPECT YOU TO PAY AN ADDITIONAL 8%-10% ON TOP OF YOUR ALREADY BLOATED BILL! THEY ACTUALLY PUT THAT IN WRITING ON THE MENU. Let’s say a small party of 4 decides to have a casual dinner at BBs. After you order some basic, sub-par plates and 1 drink each, it’s time to check out and your bill is $136. Chances are it’s more than that, but let’s just say $136. BB will then add on their 10% “One Team” tax (they call it a “Service Charge”) of $13.60. They then calculate the Meal Tax (yes, the 11.64% MT is calculated AFTER they add the Team One tax, not before, so your MT is higher due to the Team One tax). In this example, it comes to $17.41. So for your original bill of $136 is now $167.01. That's $31.01 in taxes. To add insult to injury, their menu strongly urges you to add another 8%-10% on top of that! They literally expect you to tip AGAIN, on the TOTAL bill with $31.01 in taxes! If you did the 10%, it would add another $16.7 to your bill. Your bill has now grown to $183.71. A difference of almost $50! These extra fees have nothing to do with the service that you received, one wonders if the owners sold this “One Team” idea to the staff as way to make it seem as if management cares about the plight of low paid service workers. In reality, it’s just a ploy to pass on to the consumer what the employer should be paying their employees.