Rack & Rolls — Restaurant in Burlington

WARNING: Pay Cash, do not keep a tab running

Been here a couple of times. Pretty decent pool hall. Reasonable prices for drinks & table time. Most of the bartenders are cool.

HOWEVER: there is one bartender who will double charge drinks & table time on your tab, especially if you are with a group with multiple tabs. Your friend buys you a drink, she'll put it on their tab & yours also. One person will say table time is on their tab, she'll charge yours also & claim the other person did not pay for the time. I've confirmed with 5 other patrons that they have experienced the same.

First time it happened, I thought it was an honest mixup. This past Thursday I questioned it. Very passive aggressive reaction. She was caught. Told me, "well I already ran your card" - what she could've done was void the transaction, apologize, and charge the correct amount.

Previous experience with the same bartender was also on a Thursday. She's double charging to increase the amounts of tabs to boost her tips. I am contesting the charge on my card.

As mentioned before: The establishment itself seems pretty decent, tables are solid, drinks reasonable, all other bartenders besides the one seem great. This one bartender (Thursday closing bartender?) is sketchy. I may visit again, but if she's there or comes in, I will be leaving...

Love this place and go pretty often. Bar staff ladies are really sweet. Plenty of pool tables. Rent the table by the hour with ID left at the bar with staff. $ to become a member there then given a rac n rolls member card to keep. Vibe is usually always good here. I've only seen a fight once in the years I've gone and "security" handled then it was like it never happened. The karaoke dj is great on sat and the live music/dancing/karaoke has its own room with tables...

My first time there . The staff are very friendly . They had my favorite drinks , water and sprite. My favorite was karaoke. Great DJ. A very safe place to go. I made lots of friends . I love that there is no smoking inside, since I don't smoke. I've found a nice place to go relax and enjoy some safe fun. I recommend this place for seniors. I'm 70 years old and the best time I've had in years . I definitely will...