El Cozumel Mexican Grill — Restaurant in Burton

El Cozumel

I never expected that I would find an amazing Mexican restaurant in the area of Flint, Michigan, but that is exactly what happened. While on our way home from a long Roguetrip, we were passing through Flint, and it was dinner time. Mexican Restaurants are our favourite - and we always make a beeline for Mexican cuisine where ever we can. We saw this Mexican restaurant in a Mall. The mall looked deserted, and we were sceptical about going there. However, as we sat in the car thinking about it….we noticed the large groups and the number of people coming and going from this restaurant—many leaving with takeout containers and doggie bags. This showed us that it is obviously a favourite spot amongst the locals - so we went for it.

Inside - the restaurant was packed, vibrantly decorated, and bustling with activity. We could tell we made the right choice to go in.

Immediately upon being seated , we were presented with a huge bowl of nacho chips and salsa - with a smile. Our waitress came over shortly after and was very pleasant and energetic.

I honestly don’t remember the names of the items we ordered, but they were absolutely amazing. The food was everything we had hoped for and expected. It was full of authentic flavours and perfectly presented. All of our cravings for Mexican food were perfectly satisfied. We always have a margarita when we eat Mexican food, and they had several flavour options to choose from - and they are huge.

The Nacho chips and salsa get refilled before you finish the current bowl.

The staff are extremely attentive to their guests & needs.

The prices are so reasonable - this may be the cheapest (and most satisfying) meal we had during our road trip.

What an Unexpected surprise. Great service - prompt and courteous great food - flavourful and plentiful great atmosphere - vibrant and...

I had high hopes based on the great reviews, unfortunate that wasn't my experience. Myself, my wife, and our 4 children ate there on Thursday November 13, 2014 at 7pm.

We were seated pretty quick, however it them took 10 minutes for us to see a waiter and get the chips and salsa and order drinks. I ordered the guacamole and the cheese dips to go along with the salsa. The cheese was OK, but out off a can. Unfortunately the guacamole was as well. I was really disappointed at that.

We placed our order and received the food within ten minutes. Everything tasted like it was pre-made and waiting to be served. The rice was dry and bland and both the refried beans and rice came out on extremely hot plates however the food itself was only warm.

The steak and chicken in all of our meals was dry and had clearly been sitting around for a while. The tamales were bland and covered in red sauce. Even something as easy as a ham and cheese quesadilla for the baby was made with processed lunch meat ham.

This was certainly not worth the $72 + tip that I paid even after addressing my concerns with the manager. His reply was "oh no señor, all of our food is prepared fresh." It may have been assembled to order but it certainly wasn't...

To start, I've eaten here before and loved it. The chicken tacos I had gotten were really tasty. With that said, my last visit was appalling. To begin, my coworkers and I, 4 of us in total, decided to order from this location. Now being four of us, we had a few different requests, one being no onions on one of the entrées, due to a severe allergy. We received our order and everything appeared to be looking good except one of the orders had hard tacos instead of soft. Not a big deal, I called up the location to see if we could get the soft tacos and offered to bring the hard tacos back. The man on the phone was rude and argumentative claiming we ordered hard tacos and that he wouldn't replace them. Frustrated, I hung up with the man. As we delved into the food we learned more issues with the food. To start, it was all bland and tasteless, nothing like my other times there and to top it all off, the one order that we made sure to ask if it had onions. To which we were told did not have onions, did indeed have onions. We had to throw it out. My coworker has a severe allergy to onions and we asked multiple times to make sure it didn't. I'm very upset about our experience here and am not planning to order out from here in the...