I placed an order for delivery a few nights ago. Well, there was a problem with the order. I called, and when I started to describe the issue, the young lady knew exactly what had happened. She was apologetic, and she asked if I would come by so that they could make things right, and I agreed. When I showed up a day or so later, I was assisted by another very nice, apologetic young lady who was aware of the issue. Everything was made right, and I left very pleased. People can be so rushed, hostile, and rude these days. These young ladies were a breath of fresh air. Good customer service is much appreciated. But being polite and kind...
Read moreBad experience,first time going into this store came in for a late night craving on the website it says they close at 10pm came in @ 9:30pm one of the girls told me they weren’t doing drinks at the moment all I wanted was a cappuccino blast, I didnt ask questions all I said was ok and walked. Kind of looked like they were cleaning up they probably didn’t want to get the blender dirty but I mean I would understand if I came in 10 min before closing but 30 min idk. Wouldn’t...
Read moreWe walked in behind a wrestling team and thought we would be waiting, but they helped us out quickly with a smile. Very friendly and efficient service. This store is very clean and I see staff always sanitizing surfaces and touch points. The location is very convenient, and lots of parking is available. Amazing cakes in a variety of flavors and decorations. Free fresh baked waffle when you get two scoops of any ice cream ;) .Ask for free samples of...
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