I don’t normally leave reviews, but this situation was so frustrating and disrespectful that I have to warn others. I ordered ONE medium Tandoori Pizza from Pizza Twist Manteca through DoorDash. Not only was I charged TWICE, but the restaurant had the audacity to lie and say that I canceled the order two times, which is completely false.
I have all the screenshot proof showing that I never canceled anything. The order was placed once, and I waited for my food. Instead of accepting their mistake, the staff decided to blame the customer and refused to take any accountability.
I tried resolving this through customer service, and I got nowhere. The restaurant acted like it wasn’t their problem, and DoorDash gave me the runaround. In the end, I was charged double, got no proper help, and was basically ignored.
This is NOT about a few dollars — it’s about trust, honesty, and basic customer service, and Pizza Twist Manteca has failed in every way. The way they handled this situation was disgusting, and I feel completely disrespected as a customer. If a restaurant can’t own up to its mistakes, they don’t deserve any business.
I will be filing formal complaints against the restaurant.
Save yourself the stress — do NOT order from this place. There are plenty of other restaurants that actually care about their customers. Pizza Twist Manteca is the worst experience I’ve ever had with...
Read moreI recently had the pleasure of dining at Pizza Twist in Manteca, and I must say, it was an exceptional experience from start to finish. From the moment I walked in, I was greeted by a warm and inviting atmosphere that immediately made me feel at home.
The menu offered a fantastic variety of options, from classic pizza flavors to unique twists on traditional favorites. I chose their Curry Paneer Pizza Twist, and I was blown away by the burst of flavors with each bite. The crust was perfectly crisp on the outside and delightfully soft on the inside, and the generous toppings were fresh and flavorful.
What truly sets Pizza Twist apart, however, is their impeccable customer service. The staff went above and beyond to ensure that my dining experience was nothing short of perfect. They were attentive, friendly, and knowledgeable about the menu, making excellent recommendations and ensuring that every aspect of my meal was to my liking.
Overall I can't use the basic 5 stars to show my love for this restaurant. It takes pizza to the top notch! I can't wait to go back and so will you after you have...
Read moreI recently visited Pizza Twist in Manteca, and I must say, it was an amazing experience! From the moment I walked in, the staff was welcoming and attentive, making sure we felt at home. The menu is truly unique, with a wide variety of options that cater to both traditional pizza lovers and those looking for something different.
I tried their Butter Chicken Pizza, and it was absolutely delicious – the perfect blend of authentic Indian flavors on a classic pizza crust. The ingredients were fresh, and you could taste the effort put into each bite. They also offer plenty of vegetarian and vegan options, which is a huge plus for those with dietary preferences.
The restaurant itself was clean and had a cozy ambiance, making it a great place for families or casual hangouts. Parking was convenient, and the service was quick despite it being a busy evening.
If you’re in Manteca and looking for a unique twist on pizza, I highly recommend stopping by Pizza Twist. It’s a game-changer for pizza lovers, and I can’t wait to go back and try more items...
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