Frosty King — Restaurant in California

At 4:15pm today, 06/24/2022, I went into Frosty King on Rosedale and asked for a large soft serve, half and half (vanilla and chocolate) ice cream cone. I paid with cash, and as soon as the worker, who happens to be the owner’s son, finished sorting the cash and coins in the cash register, he went over to the box that contains the ice cream cones and grabbed one with his bare hands. I stopped him and asked him, “Don’t you wash your hands after handing cash currency?” He responded, “We’re out of napkins.” I didn’t understand what this had to do with the question I had just asked, so I asked it again. “Shouldn’t you wash your hands or wear plastic gloves when handling food after handling cash?” He shrugged his shoulders without any further comment. I said, “That’s okay, I won’t have any,” and I walked out having lost my $3.24 that I paid for the large ice cream cone that I was now not getting. But that’s all right. I’d rather just get out of a restaurant that would do this, especially in this time of post-COVID when we have all learned a thing or two about how easily viruses and fungi spread. What really concerns me is that so many of the people going through their drive-though, who can’t see how their work is being done, are simply oblivious to what I witnessed since I was in eye-shot of the workers. And additionally concerning is that this was the owner’s son. So I have to extrapolate and consider that none of the workers are having general hygiene measures enforced. I’m not...

If I could give this place zero stars I would. Customer service is horrible, the first time I went there they completely messed up my order, and not just one item but literally the whole order! Then when I called to ask what they could do about it all they wanted to do was remake my food that I didn't even want anymore, when I arrived to get my money back and give them their poorly made food back the manager Ali kept trying to pressure me to let them remake my food, and for some reason he kept smiling, it gave me the impression that my business and my horrible experience didn't mean anything to him. I don't recommend this place to anyone, and I will certainly never be...

I forgot my money one time I got me a hamburger Coke and fries which is a great deal there I rode my bike so far I was so hungry I was so upset with the owner said you take it you eat it and you're sit down here and enjoy yourself watch TV and eat your hamburger when do you ever see that out of a fast food place never and I did pay him back they might be from another country but they know our ways and they live here now they speak English Spanish and their native tongue really well for you I spend six bucks and I go out of their stuffed hamburger coats and fries are delicious the number...