Absolutely horrible experience. Went thru the drive thru ordered several meals with sodas. 2 with coke. I believe some sort of cleaning product was added to the cokes. Not only did it taste horrible it left a burning sensation in our mouths and made us sick after just one drink. When speaking with the manager I was cursed at, as well as being told I was a liar. Seeing as tho this just happened I have no idea how corporate is going to handle the situation. I wouldn't buy food here for an enemy.
Update: nothing was done on corporates end. The Regional manager did call to hear my side but as far as I know nothing was ever done. They didnt even have the common courtesy to make a return call to let us know if anything was done or refund us at least the price of the sodas, seeing as tho they got thrown out. We have not eaten at McDonalds since and will never eat there again. The lack of concern for the customers they serve is at the very...
   Read moreOk I guess it's been awhile since I ordered a 1/4 pounder with cheese. First of all. Lets not call this a. 1/4 pounder. This was the most disgusting product I've had from McDonald's. Notice I said product. Let me break it down. They packaged it in a box now instead of a wrapper. And looking at the box it was obviously smaller than the original. ( big Mac was the only one made for box ) the "patty" was so dried up. Not the meaty and moist burger it used to be. And the bun as you see , I poked a hole in it touching it. Didn't bounce back like a fresh bun. I believe this was probably frozen. Bun and all. The cheese wasn't even melted on the patty like it use to be. Very sad McD. And the kicker it's the same price as used to be. Y'all have killed the quarter pounder and it's obvious by the coffin its served in. I'm D and D (Disgusted and disappointed )
My favorite burger...
   Read more6:44 am the day after Christmas. Drive through young woman working the second window in the Jackson California location. Brought me my order and told me all of my condiments were in the brown bag. I asked: ketchup too?  She then pointed at me, scolding me and said.  You didnât order ketchup, you have to order ketchup. Then she tossed a handful of ketchup in the bag. Slammed the drive through window so hard the window bounced back and turned and walked away. I had no idea ketchup was a menu item that required me ordering. My suggestion would be that the person taking the order would ask, would you like ketchup with this order?  Then the young woman filling the order wouldnât get so angry when a customer simply asked âketchup too?â  This young woman does not like her job and shouldnât be working the drive through window if asking âKetchup too?â throws her into a...
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