Mountain Mike's Pizza — Restaurant in California

It's about 100 degrees out and my wife and I are recovering from covid. I turned to her and said "would Mountain Mike's make you feel better"! She lit up and said it always makes you feel better. So after picking up a $28.00 dollar medium pizza and returning home we settled in and took our first bites when we released the pepperoni was missing. I called and the girl said her manager told her if we took a bite there is nothing they can do! Extremely rude person. Not cool Mountain Mike's! Craig ithe manager is supposed to call us back. I stopped taking bites and said I'll bring it back . But the girl just shot me down in an extremely rude tone. Saying her manager told her there is NOTHING they can do! I don't feel any better heading out to this establishment and regret doing so! Sorry I even thought of you MIKE! Your help is rude! I didn't get what I paid for so where am I wrong? So upset at you "Mike"!

UPDATE: went down and met Jenny. She did not agree with the previous statements, Jenny took care of us! Thank you Jenny for your compassion! God bless...

For 7 years I have this place 4 stars. Today I'm giving them 1. I ordered 2 pepperoni pizzas, one with salame and the other with bacon with light sauced. They both had NO pepperoni and one of them was heavily sauced. I just spent $38 for some good pizza only to be disappointed. I called and let the manager know and all he said was he would let his crew know. If I didn't eat the pizzas, and brought them back they would do something. First of all, my family was eating while I was doing something else so they didn't know what I ordered til someone asked me. Second, I'm not going to drive another 20 minutes back and wait another 20 minutes for them to make the pizza right when they should have the first time while making my family wait to eat. This is ridiculous. I'll go to round table or pizza guys or do business elsewhere. It's a ashamed cuz I've been a patron for years even been there with my son's...

Ordered take out . And waiting before leaving the house. When I got there I have to ask twice for my coupon to be applied. And the girl went to check on my pizza and said it would be 5more minutes. So I sat and waited for 12more minutes and in that time the same girl picked and ate out of the salad bar not once but twice. Thank God I did not order a salad... I asked another girl if my pizza was done she went in the back and came back out and said your pizza is right here in front of the warmer the whole time. So that same girl did not even check to see if my pizza was ready and right next to her. I had told the other girl that she was picking and eating out of the salad bar and that was disgusting. So be careful when ordering the salad or anything for that matter. Going to be ordering from round table...