Went for the first time with my partner and kid. Never been here before, my boyfriends from out of town and never even heard of this place before. He ordered the mango delight, I ordered a chocolate peanut butter protein smoothie (or at least I thought I did) and my kid ordered the weird vegan blue cookie dough ice cream. The girl put my order in wrong apparently, took a while for everything to come out, and when they did, mine was a smoothie bowl with fruit toppings so I was confused what went wrong. I tried to ask her what it was right after handing it to me but she immediately started talking to the next person in line. She then walked away to the back window to talk to her friend who was in the back making all the stuff, before some guy in the back came out and spoke with me. I said to him i asked for a smoothie and the frontline girl just looked at me and went “oh my bad” then continued talking to her friend. He went back and remade it and eventually brought my drink back out, but didn’t give a refund/recharge me for the new beverage. Waited like 10 more minutes for the second drink and by the time I got it honestly i took two sips and threw it away. My boyfriend used the restroom and said it was absolutely disgusting, looking like it hadn’t been cleaned in a week. For waiting so long, spending almost 30 dollars on a scoop of ice scream and 2 small smoothies, waiting for a another remake, passive but yet also slightly snoody attitude from the front girl, I’m honestly super disappointed and never...
Read moreI ordered 2 berry drinks. 1 with Pea Protein, and 1 WITHOUT Pea Protein. My sister is allergic to pea protein. I let the worker know 3x while I was ordering because i just had a bad feeling they'd forget or somehow mess up and plus i just want to make sure my sis can get her drink right without it hurting her.
Me reminding the worker 3x "1 with Pea protein, and 1 WITHOUT" "Just to confirm one has no pea protein" "Please make sure one does not have pea protein due to allergy" And she confirms my order.
She comes out with the 2 drinks, and both looking identical, no mark or signs of telling which one is pea or non pea protein. I asked her which one is the pea protein? And she hesitated and says, "i think this one maybe.." I said can you remake it then if you don't know which one?
Then she said, "Actually we MIGHT'VE put PEA Protein in BOTH"
I am just really saddened right now with this service, and care. Just human decency. I get it, we all mess up, and I understand we all have our days where we may not be feeling it, but i am surprised by this person getting hired. I love Nekter, but i have had too many bad experiences with the services here at Nekter Elk Grove. Now having to write this review as it's the most important to me as the topic has to do with allergies.
They couldn't remake the drink since they ran out of strawberries, the manager said they were okay with making a different drink, but i opted out. Man the heck.
Date: 6/30/2024 Person: Female...
Read moreWhen a friend reached out wanting to chat about starting a strength training (one of my hobbies) routine, I was ecstatic and couldn’t wait to meet. Since we were chatting about something in the health & wellness realm, I figured that it would only be appropriate to meet at an establishment that serves a healthy product (depending on who you ask)…Nekter Juice Bar. This was my first visit to Nekter, so I was looking forward to trying one of their drinks.
When we entered the establishment, an employee looked at us halfheartedly signaling that she was ready to take our order…not the best way to acknowledge a customer. My friend and I both ordered the Peanut Butter Chocolate Protein smoothie, which was a perfectly timed post-workout treat for me. Being a fan of pretty much anything containing peanut butter, I found the smoothie to be good, but a little underwhelming. Underwhelming because I felt like the peanut butter drizzle was overpowered by the other ingredients (i.e., cocoa powder, banana, etc.), which was disappointing considering that I thought the peanut butter flavor would be more dominant.
Although I wasn’t thrilled by my first experience, I may return to try the Toxin Flush or Green Apple...
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