TOGO'S Sandwiches — Restaurant in California

Well, jury's out. I love Togo's, I've been a fan since I was a kid, I grew up in the Bay Area & we ate at Togo's a lot. This was years before anyone ever heard of Subway. Togo's have always-to me-had better sandwiches than Subway. More meat, less bread, better ingredients. But there's prices are higher than Subway, which I don't mind paying for better quality & quantity of food. But my visit today fell a little short. My sandwich was huge, which sounds like the best scenario, but it was a bread-wich too. It was a #24 which is my favorite, but the sandwich maker slopped it together & it stuck out of each end of the paper wrapper & when she put it in the paper bag she got avocado all over the outside of the bag & then I got it all over my blouse. I was not too happy about that! I don't know if the sandwich maker was a new employee or what, but she needs to be more or re-trained. They used to have a lady there named Stacy Porter, she was the best sandwich maker they ever had, but I don't know what happened to her. I don't go there as often as I used to, maybe these are good...

Horrible food! Mediocre service. First time going to this Togo's. Stopped there on 8/12/2016 right before closing. Ordered our usual 2 items that we've enjoyed many times at other Togo's'. Unfortunately, this was not one of those times; they were both disgusting and we ended up throwing them away. First, an avocado and cheese sandwich: the avocado was old and brown, and there were chunks of foreign matter mixed in. It tasted gross and we ended up throwing it out. Second item, a Santa Fe Wrap without chicken. Barely any avocado, lettuce, or other produce, but it was loaded with cheese and salty tortilla strips. The avocado, again, was gross, but so was the rest of this wrap. Tried to find anything edible in there, but threw most of this away as well. It looked like they just threw in all the leftover garbage in our food. Furthermore, the cashier wanted to charge me a lower price for not getting chicken, but the older lady working the sandwich insisted that they charge the higher price. Wouldn't have been a big deal if the food had been edible. We will NEVER go to this...

The two stars is for the sandwich quality and one younger male sandwich maker that stood up for us. The franchise owner may be rocking a rolex but he refuses to understand the actual inner workings of the store, including the POS machine. He avoided my husband and myself as we ran into issues at the register. We purchased a gift card from this same location and as we were checking out the woman who made our sandwich saw how much was on the card but messed up and we understood. Called female manager over and she said too bad and said we had to pay full price and then sandwich maker changed her story saying she didn't know what she saw, amount on card. Only the guy redeemed this store, otherwise I would have walked out. Even the female manager walked away to avoid us and let the sandwich makers take the brunt of the issue. Terrible...