Subway is supposed to be a go-to spot for a quick, customizable sandwich, but my recent experience was beyond disappointing. The service was absolutely terrible, and to make matters worse, they barely gave me any picklesâone of the only reasons I even eat Subway in the first place.
From the moment I walked in, it was clear the employees had no interest in being there. There was no greeting, no eye contact, just a miserable atmosphere. The worker behind the counter acted like making my sandwich was the biggest inconvenience of their life. They rushed through the order, barely listening to what I wanted, and when I specifically asked for extra pickles, I was met with a sigh and an eye roll. Instead of loading up my sandwich as requested, they placed exactly three thin slices on my footlong sub. Three. When I asked for more, they mumbled something about ârunning lowâ and refused to add any extra.
To top it off, the sandwich was sloppily thrown together, with uneven toppings and a mess of sauce that made the bread soggy. The drink machine was out of order, and the seating area was dirty, with crumbs and napkins left on multiple tables.
If Subway is cutting costs by rationing pickles and hiring employees who clearly donât care, theyâre going to lose customers fast. I left frustrated, still craving pickles, and knowing I wonât be returning anytime soon. Save your money and go somewhere that actually values...
   Read moreI placed an order for a conference to feed 30 people. I came to an agreed cost with the person on the other end of the phone when I placed my order. The woman even offered to put the sandwiches on trays for us, which I appreciated. However, when I went to pick up the order, I was initially charged twice as much as the agreed cost. When the supervisor was called (a different person than I had placed my order with), I was told that if I wanted to pay the agreed on price, I would have to buy the sandwiches individually wrapped. I then stood there for 20 minutes while a poor staff removed the sandwiches (cut into thirds) from the trays and wrapped them individually. I was originally planning on purchasing the sandwiches individually, so I didn't mind that. What is frustrating is that there is an obvious lack of communication among management and that cost me 30 minutes and I was late to deliver food to my conference. The circumstance was made all the more frustrating by the supervisor's blatant disregard for the agreement that I had made with the establishment over the phone. If you're driving through, I'm sure it's a fine place to eat at, but if you need to cater, I'd recommend taking your...
   Read moreI ordered a Cali Baja on a spinach wrap. When it got time to put on vegetables i asked to put on cucumbers and their was a hair in the cucumber that the worker Owen had put on my wrap. I notified him that their was hair in it and he simply picked it outâŚand didnât offer to remake it, or even apologize. I politely asked him to remake it, and he instantly got an attitude with me and acted very put out and annoyed. When I insisted that he remade my second wrap, I asked for avocado he snapped at me, âI know.â We were going to order it as meals and get cookies too, but decided to just stop at meals since we had already ordered them. I was just so disappointed by this because I love subway wraps and I donât think I will be having one again. Honestly I wanted to leave and not order anything, but I felt obligated to stay since it felt like I was being such an...
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