I called to ask if a certain phone was in stock. When the manager told me no and I'd have to order one online, I did. Then they actually got one in stock that afternoon, and when I went to pick it up, the salesman was very vocal about how he wasn't getting any commission on the sale. I tried to sound apologetic, but he clearly didn't care. Then, when my phone somehow deactivated and linked to the wrong number on my account, he shrugged and said, "well if you're savvy with technology you'll figure it out." I couldn't believe what I was hearing. He even visibly contemplated helping me then decided against it and said he couldn't. I know companies are desperate for employees right now, but this store does not have my sympathy, and will not get my...
Read moreJustin and Cody were lifesavers. I had Jay from (Apple) call me because charges had been made and were not mine. Then he said pending transactions for $19,000 needed to be stopped. I went to the bank got the money and then was supposed to go to Walmart to make an “Apple” secure deposit and Jay would redeposit the money into my account. I was headed to Walmart but stopped by the Verizon store instead. These two guys, Justin and Cody, are forever in my prayers. They saved me from losing my money and did some explaining on what Apple will and will not do to my account. They deserve some recognition as I will forever be indebted to them. I’m 73 years old and learned a hard lesson. But they put my mind at ease. Deborah Lavely...
Read moreTHIS IS NOT A VERIZON STORE!!! I am having issues with a Verizon MIFI. I called and spoke to the call center people who instructed me to take the MIFI to ANY Verizon store and they could help me get the unit swapped out.
I went to the store in Osage Beach who said that even though the sign out front has Verizon written on it they are intact not Verizon. Osage beach told me drive to Camdenton and the Camdenton store is a "REAL" Verizon.
Drove to Camdenton just to be informed that the store in Camdenton is not actually a Verizon store either. Camdenton said I need to drive to Lebanon!
Apparently just because the sign has Verizon written on it dose not mean that they are a...
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