Dairy Queen Grill & Chill — Restaurant in Campbell

I was trying to understand why 999 others had taken time to review a Dairy Queen. After coming here myself, and experiencing such value for the money, in such a nice atmosphere that the employees clearly take great care of, I now get it.

The cashier, Ruby was very kind and patient with me and my many questions. There’s another worker gent that won’t stop cleaning whenever he’s not busy. The cook was efficient and his work is delicious and he handed my food over with a smile. The restaurant, while not the newest on the block is plenty comfortable, even for my generally food snobby self, and the covered patio is someplace that I’d generally pay a lot more to eat in. It’s not dusty and that says a lot for a roadside spot.

This place deserves to be kept in mind next time I want a simple burger, fries and shake...

Terrifying experience recently. I placed an order online for a blizzard and was sitting in my car by the pick up window waiting for it. The guys making the food in the back were touching it all bare handed!! Handling the fries bare hands. Sweeping the floor. Handling a hot dog bun then opening some boxes then back to handling the fries! One of the guys had one glove on but he never changed it between touching all the other stuff and his phone and all the food. I will NEVER eat here and I told all my family never to eat there. Fortunately the people up front making the blizzards were changing their gloves regularly. And also they never touch the ice cream. But I digress. In review, never eat there....

Often give vanilla only when the choc/vanilla twist is specifically requested for the sundaes. Not worth going back and redoing once they give it to you, but disappointing, not good customer service . Also at least twice they have been out of Diet Coke caffeine free. When it happened today, they said it would not be refilled because they were going to have somebody look at it tomorrow. Not working right. Meanwhile. Then had to wait till after a couple more orders before someone would ring up a refund for me because that was the only kind of soft drink I wanted. At least I did get money back. But meanwhile, our Ice cream...