Domino's Pizza — Restaurant in Campbell

(Tthis is for the Domino's on Hamilton Avenue in Campbell California) 2 days ago, I ordered a chicken and pineapple pizza but it came with no tomato sauce & too much garlic (in the crust perhaps?) but it wasn't palatable and I couldn't eat it! - I called the store manager who denied not putting any tomato sauce on it and I tried to take pictures and send it to Domino's customer service but of course nobody ever answers gets back to you or answers their phone lines. So I returned to the store the night Thanksgiving (with the whole uneaten pizza, minus 2 slices) only to be told that they don't refund. I found it online where it said they would. So then they tried to say it had to be on the same day oh, but it didn't say that anywhere in their guarantee. I asked for a manager there was none. So I asked for a district manager phone number I was told they couldn't give it to me. They basically gave me the choice to either take a new pizza now or leave! I asked them to just add it to my account for the future and they said they couldn't do that because they only do that to "nice customers " not me!! The guy wasn't wearing a name tag and refused to give me his name that was working the counter. I'm reminding myself to never go back in there but I can now see why this store has less than three stars! In the end, I ended up calling my bank to dispute the charge. They said it was still pending but as soon as it goes through to call them back and they will reverse the charge. I should have done that all along and it would have saved...

Very disappointed in this Domino's! I walked in for the 7.99 special for 2 pizzas or pasta. The clerk tells me online only and proceeds to charge me $32.29. WHAT!!! I show him the deal and he said online only and I point out, take out or delivery and nowhere does it say online only. Then this happens... the body odor hit me so hard! He stunk like he hadn't showered in weeks! I stepped back and looked around and see they are making pizzas in the blue delivery trays that hold the dough delivered in the truck. They have several on the floor near the preping area. The guy making pizza is not wearing gloves at all and touching his face and clothes after each topping is put on. I think to myself, "Do I risk health and food safety standards and continue to order or do I leave?" I left, not worth the risk! These people working here dont fallow ANY health standards and I need to report them. Especially since one guy is wearing open toed shoes. Ill avoid this restaurant and hope corporate gets involved. This franchise should not be in operation! I have pictures and will share the violations of food safety to Ssnta Clara County...

Do not order from this store. Close it down or rehire all new staff.

Ordered a big meal for movie night. The order was wrong (an entire pizza without sauce, for example) and they delivered 8 ranch instead of 8 garlic sauce as ordered. I called FIVE TIMES and they hung up on me four of them (pick up and hang up immediately). Another time I finally got through they said ten minutes to deliver the garlic. 30 mins later I call another FOUR TIMES and three were hang ups. When i get through, he says "ten more minutes please" and when i ask his name, he HANGS UP ON ME AGAIN.

Nearly 45 minutes after the initial pizza was delivered, finally get the garlic sauce and the manager calls to ask me to check my door for it. I ask for his name again and he flat-out refuses to give me his name.

I have no idea what kind of Twilight Zone we live in where a big company is allowed to completely mess up an order and then treat their customers like trash, but it...