So I order me and my kids some domino’s here in Cape Girardeau the one on 1410 N Kingshighway I click the button to pay with cash and before I submitted my order clearly at the bottom of the screen it says that all workers that deliver should have less than $20 when dealing with cash orders, I said OK cool my order was $29 and some change I have $40 so I should’ve got $10 and some change back. I was like OK cool long story short the guy here with my pizza. I show him the 40 dollars, He proceeded to tell me that the last person took all his change and he couldn’t give me my change back I said OK well, I guess I’m just gonna have to call the store and pay for my order so he was like hold on let me see what the manager say he walked off from my house with me whole order and got back in his truck so a couple minutes later he came back to the door after lien saying he didn’t have change to NOW saying he had change now all of a sudden you change ….. I’m like I don’t even won’t the food because you lied you had change all along you just wanted to keep all my change and not so it wasn’t happen!!! You took my food back to your truck I don’t know what you did to my food!!! if this how he acting with me he’s doing it to other people hustling I’m out of their change.. I feel like you give me my change and then I decide what I want to tip you, you can’t make me give you all my change. This is my second encounter with him delivering pizza to my house and every time he leave, he wanna get mad and his wheels out, he very unprofessional I told the lady on the phone which was his daughter which confirmed that he should’ve had enough money to give me back my change that was very unprofessional and you don’t play with people like and their food that told her I don’t want him coming back to my house and I meant that and as long as he work there you want ever have to worry about me eatten there ever...
Read moreThe only complaint I have really is some times the cinnamon bread either a doesn’t have enough butter and cinnamon and sugar on it or B is cooked too long, I’ve had this issue a couple of times however I’ve only complained about it once and help since the issue gets resolved without me having to complain again. My only other issue would be the last time then I had ordered pizza I had ordered two medium pizzas, and a order of cinnamon twist and the pizza was a bacon and cheese pizza and then there was an extra cheese pizza. Both pizzas were burnt at the top and throughout the center however, we just went ahead and ate them. I know sometimes things can get kinda hectic in the industry so overall, though my experience with this Domino’s has been a very good one and I look forward tocontinuing...
Read moreThey forgot my cheesy bread. I specifically ordered because I wanted cheesy bread. I even offer 20% tip on all my orders, which is higher than the standard 15% that most people give, because I want them to take extra care to make sure all my items are there.
All items you paid for should be delivered, that is the absolute BARE minimum of service. This happened when I ordered Fazoli's years ago, and they have not had my business since. Looks like Domino's is going on my boycott list as well. Also, I shouldn't have to call to resolve the problem, they should be calling me to offer me a full refund of the item they forgot + the tip I paid without knowing my order wasn't complete. The way I see it, Domino's owes me $15 if they ever want my business again, and I shouldn't have to do any...
Read more