Amazon Juices — Restaurant in Capitola

This is one of my favorite places,but i had a bad experience. As usual, i call to order over the phone and then pick it up. Last Saturday 3pm, i called and asked in English. "Is this the Capitola branch?" (I thought there was another stote) and the employee replied, "amazon juices Capitola," and hung the phone. I called several times, and she just was picking up and hanging quickly. I walked into the store and asked why she was hanging the phone on me. In Spanish She said, "i thought you were joking," i told her. "It's your obligation to answer the phone and take orders, not assuming it was a joke. That's your job," she said. i was mean with her over the phone, but we don't even talked because she hung the phone every single time i called. She told me, "I'm in charge here, make your order or go somewhere else." i ordered a salad and told her I'll be back to pick it up. When i came, she said. "Are you going to order or not?" I said,"i came to pick it up. That's why i came 10 mins ago. Is it ready?", she said, "No, because you didn't pay for it" I told her "well as you didn't pick up the phone i had to come in person and make the order" So i had to wait and she gave me a mocking look. This is why i like to order over the phone. To the owner. You should put someone in charge who speaks good English and has customer service skills, not someone who thinks she has the power to treat your customers poorly First review Best and affordable salads in town. Nice and good employees and heater on in this winter and rainy days! Just they...

I wanna first say that the girl working the front was very nice and I honestly loved the atmosphere. I’ve had plenty of people rave about how good this place is, however today frustrated me a little bit. I really suggest you add less juice in your bowls in the future or maybe substitute a plant milk. I was literally drinking my bowl which then spilled all over me, I even tried to add extra granola of my own. Im in college so money isn’t always easy but I wanted to treat myself today and by the end I couldn’t even finish the bowl because it got soggy so I felt like I wasted $11. Maybe this was a one time thing so I’m sorry I never write reviews but I was just really disappointed.

Venmo: @kenialyle

I’m case any of you readers want to contribute to my lack of...

Called in a order and it wasnt what I ordered when I arrived, asked for no cheese in food do to allergies and was repeated my order and still put cheese in it , Which I didnt notice till I arrived home and took a bite so I either have to drive all the way back from where I live or have to just lose out on money , which im losing out on either way by making a whole seperate trip because gas isnt free. On top of that I was charged for an extra bowl I did not order and when I inforned staff , theyre first suggestion wasnt a refund it was to " keep it incase I want it" , no ill take my hard earned money back thank you. Poor Customer...