KFC — Restaurant in Carlisle

Would not even give this location 1 star, don't know how they are still in business.. stopped 3 times in the past 2 months first 2 times they were out of chicken tenders for the night at about 6pm, the lady taking orders was sitting in the parking lot smoking a cigarette taking orders and last night was met at the drive through by an employee telling everyone they are short staffed and we had to go inside, honestly they were just standing there they could have taken orders but went inside to find 4 employees running around complaining not helping anyone, a long line of people, a few people sitting waiting for food, nobody eating, cases were full of chicken, it was completely chaotic, turned around and left because who knows if they knew how to properly prepair food if they couldn't put food in a box for people and do their jobs, horrible experience considering stopped there 3 times and not once was...

I do not live in Pennsylvania but I was visiting for car show last month. KFC was the first place I saw and stopped for some chicken. The person who took care of me was extremely helpful I believe his name was dekiha. I loved the service. I went home and just came back this previous weekend for Chrysler car show.. course I wanted some more kfc. It was very busy but the manager ( not the same person I had last time ) was very disrespectful. I was hoping to see dekiha again but sadly I got attitude from what I believe was the store manager. Not a way to welcome a customer into your resturant buddy. Every time I come to carlisle for car show I want to see dekiha not a rude f** store manager. Horrible customer service sir. Also the cashier did not seem to want to take people's orders.

Management needs improvement

Thanks for the good chicken...

After a long day of traveling, we pulled into the drive-through, ordered our meals, and proceeded to the pick-up window. Initially they had omitted one side item (coleslaw) on both orders and added them when we challenged them. We then drove a couple more miles to our motel for the night. Upon reaching the motel and opening the boxes, we discovered that we were missing one piece of white meat from one of the meals and there weren't any eating utensils or napkins included. Needless to say, it isn't very practical to eat mashed potatoes and gravy or coleslaw with your fingers. Add to that the missing piece of chicken and no napkins, we're weren't happy customers. It's safe to say that we'll never stop...