Oakberry Acai — Restaurant in Carlsbad

Be careful placing online orders here! I ordered a bowl on Sunday afternoon with a 1:01 pm pick up, but when I arrived, the store was closed. There was a sign on the door that said the store is closed, even though they accepted my online order. No hours were posted in the door. I’m waiting to hear back from support.

The previous week, I ordered an açaí bowl there and it tasted great. BUT I don’t understand the need for SO MUCH PACKAGING! A cardboard cup holder and insulated bag for one açaí bowl, even though I was there as the order was being made. I prefer a more...

I'm afraid I'm the third person with the same issue. Placed an order online on a Sunday to pick up at 1:30, just to find out the "be right back sign at 1:50" ... I didn't want to be the "bad guy" so I let it slipped... Also, because there was a teenage kid behind the bar who seemed a little concerned. Second problem is that we ordered different ingredients for our bowsl and both were the same... Didn't realize until we ate them. So not the best experience even though the product is actually good and tasty. Bowls come in huge cups though... Careful when...

Just like a previous reviewer, I placed an order Saturday around 1:30 pm and came to find a closed sign and no one inside or answering the phone. I waited a few days for customer support to respond / issue refund before posting a review. But since no one bothered to respond I have no recourse but to warn others...