Here is the Mahi fish I found in my taco today. It’s tasteless, overcooked, and impossible to tell what type of fish. It’s literally 1/4” to 3/8” thick and obviously overcooked as well as being physically on the small side.both tacos were the same. I was hungry and tried to eat this and managed to eat most but had to break apart by hand. Still so chewy, basically just swallowed pieces but one part was so leathery tuff I couldn’t break apart by hand so of course it wasn’t eaten. Been going to Rubios since the Pacific Beach location when they first started. The experience is definitely not the same but changes do happen. This is a very sad example of what they’re resorting to for whatever reason I’m curious if this is even Mahi so will provide the part not edible to whoever monitors such issues when I can locate appropriately. Verify what you’re getting before walking out with...
Read moreI just left Rubios on embarcadero next to the skating ring in sf! Went in and 3 staff members were sitting chatting I was at the counter waiting for someone to help me I didn’t want to bother them I assume they were on break finally after 10 plus minutes I asked someone for help he said were close and walk away! I thought it was a bad joke I went around and asked a second employee who was on his phone if he could help the first guy said I already told her we were close the the both got back to what they were doing and ignored me!!! This is my very first visit at Rubios and even though it’s not the company fault it will be my last. Super rude and arrogant don’t recommend this place to anyone maybe a different location but NEVER will I step foot at...
Read moreI purchase takeout orders from store number 16 in Temecula almost weekly using the app. Every time we pick up the salsa bar condiment part of our order is incomplete. Whoever goes in to pick up the order constantly has to count the cups and inventory them even though they are all checked off on the front of the receipt. My last visit included Manny, the team leader telling me that they don't have all the supplies they need in the takeout refrigerator. The salsa bar which is two steps away. So, that's a pretty feeble excuse for giving people incomplete orders. It defeats the convenience of having an app and takeout option if it's never correct in the bag. Will seriously consider finding another Taco Tuesday restaurant to frequent...
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