Halal Grillo — Restaurant in Carlstadt

AVOID THIS BUSINESS! Ordered on website and stated food would take 15 minutes. Arrived 40 minutes later and they claimed they never received order because their ticket system was down. Asked to wait for then to start the food order. I asked to cancel and they stated they can’t and that the owner would have to do it who was not at the location. When asking for a refund and a receipt, they claimed I would not be able to get a receipt and the refund would take an hour. It’s been 2 hrs, no receipt, horrible service, and by the sound of all the reviews this is par for the course with this establishment. Would never recommend this...

I ordered my food from here from Uber Eats and it took over 2 hours to deliver. I cancelled the food 20 minutes prior to delivery because it's been over 45 minutes late at the time. The food came with a driver from Doordash delivering to "Ian", not me 15 minutes after cancellation. The driver called the restaurant and they told him to deliver it to me regardless of the mismatch of the name and the late delivery. This restaurant is unprofessional and refused to pick up the phone until I called twice consecutively. Please reconsider when choosing...

Ordered then called an hour later where is the food?? Guy answers what order ohh it got canceled from uber eats i was stating its in transit in the app and delivery is thru ur establishment. liar as soon as I hung up they canceled restaurant did it, had nothing to do with uber eats. He could respectfully say sorry didn't see the order or its their mistake and its all good but dont treat or fool customers...