DONT GO HERE.
Service is TERRIBLE. The woman behind the counter LIED and said our order âdidnât go throughâ the computer- when my husband could see it behind her on the screen.
Then he brings home the order and thereâs an ENTIRE portion of the order missing. So I go there and they all wonât take responsibility.
Then the woman behind the counter tells me âTHE MANAGER takes care of online orders and she doesnât know how to read an order on the computerâ okâŚ. It seems pretty clear since my husband was able to see it on the screen.
So she did apologize but blamed the manager for not being there. Completely 1000% three them under the bus.
So youâre saying online orders are only accepted when the manager is there? Seems like not a great business model.
I liked this place better when it was Flapjacks. The workers were WAY NICER and competent.
Save yourself the trip and the trouble and just go down the road to Candlewyck, which is what I had to do.
Also, your workers are drinking Dunkin Donhts while working the floor- pretty big red flag On how awful your...
   Read moreIt was our second visit. The food is very good. I compliment the cooks on their consistency. Both times, the guy who cleans up was point on and keeps the place looking great. My concern was the service. My hubby and I try to be patient and tip well since dealing with the public is not easy. Unfortunately, we ordered food to go home after finishing our meal. I didn't carefully check the bag. I discovered a side salad missing when I got home. I called and spoke to the waitress. She said I'll get a free side salad or dessert next time we dine there. Hopefully, this will be honored. I realize mistakes occur but it seemed like server didn't know what I ordered came with side salad. Plus, the manager? was on the phone when I paid and did not ask about our experience. Little disappointing after an excellent...
   Read moreJust moved down but while looking for an apartment we stopped by a few months ago. I ordered Eggs Benedict. I got two soft boiled eggs on an English muffin with country gravy on top. Disgusting. I was so hungry I decided to take two bites of the egg, since it took forever to get served. Explaining to the waitress this was not eggs Benedict she took the fork and poked around the basically full plate and declared I had eaten it. So no apology, no let me get you another one that is correct. Nope, just asked if I wanted to order something else. I got pancakes. They were fine but nothing I couldn't make myself. Over all my companions liked their food although they had some issues with communication with the waitress too. Anyway the place is super cute but I'd stick to regular...
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