Dunkin' — Restaurant in Carol Stream

honestly it’s hard to order here because they talk over you so much by trying to guess what you want just to get you through the drivethru quicker, then they got my order wrong, they also don’t put the receipt sticker on the bag so i couldn’t check that it was me who missed the order, after all that they just rushed me out the drive way instead of giving me my actual order as if there was a line behind me but there was no other cars in the drive thru. If i say i am missing a coffee why not just charge me and make another coffee instead of saying you gave me everything i ordered…these duncan’s are starting to care less and less about providing with actual edible food too. the bagels will be insanely hard w barely any cream cheese , hash browns tasting of old oil… and the coffee? somehow always watered down bitter and 9/10 missing something that was supposed to...

Disappointed, I understand that it may be hard to hear through the drive thru but this guy made it clear to us he was irritated. We said iced coffee he heard latte, we fixed that w.e, when we got to the window the coffee didn't look like it had anything in it, straight black coffee. We mentioned that's not what we wanted and the guy went on a tangent about how he asked and he let it all out. Aside from the rude interaction we had in the drive thru our breakfast sandwiches were burnt. We were saying please and thank you regardless of his attitude but Jayesh my man hope your day gets better, the next person you let it out on may...

I went through the drive-thru this morning (09/04) and when I got home they both of my ice coffees tasted watery. So I went back to have them remade, I thought they tasted better, but it turns out all the syrup was just in the bottom of the cups. After stirring them, they were just as watered down as the first time. To make things worse neither of the two ladies there spoke a word of English, so how would it even be possible for them to fix my problem if they don’t have a clue what I’m...