Starbucks — Restaurant in Carson City

I was told to come early to the store if I wanted to score something from the newest holiday launch. I get there early and wait in line and the employees are making it a point to say out loud “ I hate seeing people in line” “ so uncomfortable to see people outside.” Hearing that as a customer also makes me uncomfortable. I only come to this location because it’s close to home. I doubt if I called and asked for an item to be put aside until I make it in would be an option so what else do I do other than get there early and wait in line? Maybe don’t work for a franchise with such huge item launches. Also super disappointed to wait in line and see an employee purchase 1 of 2 of the stores teddy bear cups. That same employee checked out 2 customers and left home. Why didn’t the employee wait in line like the rest of us? She came to clock in, buy the cup and then leaves laughing. She didn’t even help with the morning rush. When it comes to such limited stocked items I really don’t think...

Love ordering a 14 $ cup of coffee just to get pushback on a cup of ice.... get starbies almost daily and this is the only place that won't give me the big cup of ice and only one person... depending on the day I come I have no issue but the times I do are not worth and easier to just stop at a different location.... beside that I have had coffee ground in my drink just not woth the headach....gg starbucks... now time to play it somewhere eles... changed to 1 star because of the cookie cutter copy and past reply that literally leads you no where except there frequently asked questions... if they gave a crap then they would have a real response to people besides this stuff they past onto every review so they can say they tried... try a Lil...

I used to be a barista at a high preforming starbucks in Reno. Went through drive thru to order an iced quad espresso with white mocha and cream in a venti cup. The rude barista told me I had to pay for a latte. I told her she could pour less than 4 oz (a standard) she told me to order it in a grande cup. I could hear the other baristas saying I needed to pay for the “seven dollar drink” if I was going to order something like that. I am so surprised for a rude experience like that especially since I used to be a barista. I knew the standards and they told me they weren’t going to make it with room because it needed to be in a smaller cup. Ridiculous and there was no reason for the smart-Alec response...