2nd Time Ordering: I am really disappointed with this place and lack of professionalism. We decided to order lunch and give our local business a try. My boyfriend ordered the shrimp and grits, I ordered gumbo since we had a cold snap and it was good gumbo weather. My daughter ordered the lobster macaroni. Mind you we ordered through the grubhub app. 1st call from Chef Cās was confirmation that they got our order but they donāt have grits but they can substitute it for fries or nachos. He asked them about the bisque and they didnāt have that menu item. It happens no big deal and my boyfriend switched his order to gumbo.
We get a second call when grubhub driver arrives roughly around 12. We donāt have your gumbo ready because it takes a minute to cook the roux. We can refund your gumbo order and send the lobster macaroni or you can wait on your gumbo. We find out this will be ready around 2. We are agreeable to the time but hungry. We ask them to send the macaroni and since we donāt live far away we can come by at 2 for the gumbo. Mind you we waited until 2:30 to pick up the gumbo just in case it wasnāt ready. We get there the kitchen is cold and staff was in the front sitting down. We get an apology which we accept because clearly they are young workers and not responsible for the kitchen. Most likely reheat and serve easy preprepared food items. We are told the chef is not in and they could take our phone number and someone would call us. They ask if we want to come back the next day for gumbo and that āchef would have it readyā or we could get a refund. Since we want to support our community we felt that we would just come back the next day around noon for gumbo. Frustrated but feeling like itās redeemable. We did not get that phone call from the owner and when we came back for our gumbo, guess what? Yeahā¦ā¦..no gumbo but the staff did ask for our name/phone number yet again. We went home and requested a refund for our 2 orders of gumbo from grubhub. They should regroup as a small business and take a lot of stuff off the menu so the staff can manage food thatās within their scope of experience. Reheating precooked items should not be their business model for every food item on the menu. Clearly itās to ambitious for a kitchen thatās not fully staffed on posted business hours.
1st Time Ordering: (This was my 3 star review) Since I had dental work done I needed soup for dinner that night. Iām from Houston Tx and love spicy creole food. I ordered the lobster bisque to go and it really was flavorful but extremely salty. I Will try to come back and order something...
Ā Ā Ā Read moreMY WORD!!!!!!! This place was recommended by my hairstylist and I am so glad that I visited!!! I LOVED the salmon and grits with lobster sauce!!! Ooooooooooooooowwwweeeeeeeeeeeeee!!!!! It was an absolutely DEEEEELISHIOUSSS party in my mouth!!! I couldn't even drive away without eating ALL OF IT!! It was smhokin good and smhokin hot (temperature) and I absolutely enjoyed every morsel of it. I also ordered a mac n cheese with lobster and shrimp but I wasn't as wowed by it as I was by the salmon dish. If I didn't live 2 hours away on most days, then I would absolutely frequent this place. I'll have to visit again when I'm in town next. So I HIGHLY recommend this place! I love how the owner would tell each person, "See you tomorrow!" as we left. Now I...
Ā Ā Ā Read moreIt took 30 minutes for 6 shrimp tacos with 1 shrimp cut into 3 pieces in each taco. Unfortunately a few of the tacos didnāt even have that. Took the plate back only to be accused of stealing pieces of shrimp off the tacos. Mind you I ordered two sets of tacos and only took one plate that had the short tacos. Had to wait another 30 minutes for the manager to come from home to even talk. She said she looked at the camera and her cook chopped up the 1 shrimp into 3 and it was correct. Didnāt get a refund nor the tacos remade with a decent amount of shrimp. 17.00 and 91 gas wasted. I try to support blk owned businesses but, this was way to wrong for me. I would never go back or...
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