Starbucks Coffee Company — Restaurant in Carson

I came here through drive through for breakfast and a coffee. They gave me my sandwich in a ripped bag which I didn’t realize until I was driving and the sandwich fell out of the bag onto the floor of my car. I called and spoke with Chris and he told me that they don’t make the bags and there’s nothing they could do about that… thanks Chris. He offered me a refund when I was able to come back. I came back when I was able to and went inside for the refund. It was my first time going inside instead of drive through. No one greeted any customers. Luis was cashier and when he finally got to me he didn’t even offer an apology or ounce of care and then mid transaction walks away to do something for drive through. Came back in silence and then once the receipts printed he walked away again and didn’t say anything. So I grabbed the receipts and left. Needless to say this location is lacking in customer service. It’s an easy solution to check a bag before handing it to a customer… it’s easy to greet customers. It’s easy to say “sorry you had an unpleasant experience”. As if I needed another reason to no support Starbucks - this definitely led me to choose other shop...

I come to this exact Starbucks nearly every day sometimes more than once a day and get the same thing. Lavender cold foam matcha and this time they made it with the strawberry foam. I told them about it and the guy who made it insisted that it was made correctly and I said there's no way. Not only were there specs of reddish pink stuff in the foam but I tasted it and again I get this drink every day. They re-made it and it was the same thing. The girl at the register might be color blind or she didn't want to look closely at the drink to see what I was talking about. She said I'm sorry I see purple. Lavender cold foam does not have specs of reddish pink stuff in it and does not taste like strawberry. They ended up refunding my order but I just wanted my drink made right. It's cool though no sweat. This is just the closest Starbucks across from where I...

I didn’t know what to order I was at the drive thru and some girl working drive thru named marey was rushing me into my order keep in mind there was no cars behind me so it’s not like I was keeping others from ordering then she rudely asked if I wanted her to list the sandwiches and I told her I could see them that there was no need when I got to the window I heard her telling her peers “should I make her wait like she made me wait” again I didn’t even make her wait intentionally I’ve also been coming here for months and never been...