Starbucks — Restaurant in Casper

We just stopped in this Starbucks on our way home to Montana. We received horrible service. We went in and they were clearly very busy, no big deal. We went up the front counter and the girl that greeted us was very rude. I just asummed long day no big deal. We ordered I gave her my name and paid. She asked me if I would like a receipt and I said no. (Didn't think I would need it) We went and stood behind the line of other people waiting on their drinks. 10 minutes goes by, all the people that were in front of us are almost gone, so we moved up to the counter where you pick up drinks. With in a couple of minutes they are calling on all of the people who have just now walked in behind us. 18 minutes went by and now it was almost empty in there. I go to the front counter and say "We still haven't got our drinks and many people who have come in after us have come and gone, still no drinks." She asked the name on our order and I told her. They looked around and didn't even have a cup with the name. She asks what we had and they start to make the drinks. Then sat them on the counter like nothing even happened with a "sorry for the wait". We waited 25 minutes for our drinks over all. I wouldn't have posted on here if they could have acted like they cared. Worst customer service I have ever received at...

I’ve been to a lot of Starbucks including Starbucks reserve in Tokyo and the Edo period Starbucks in Kyoto. The magic of this Starbucks is right up there with the rest. Always welcomed with warm smiles and often times my drink already being made people know this as their second home or the first stop in starting off the day right. The Baristas are loved as much as the baristas who moved on from poring coffee. Thank you for always bringing me a positive experience and making me feel at home. Even with Covid everyone has done an amazing job providing the best and safest opportunity to enjoy the amazing coffee and other amazing treats. Love love love Casper Starbucks...

Workers seem to hate their lives. I’ve dropped by here maybe 3 times in the last few months and not one person smiles. Even when I ask how they are. It’s a no smile “fine.” There aren’t many good choices on this side of town for coffee. What are the other places around town doing that seem to be able to hire happier or to keep their people happy that this Starbucks doesn’t seem to know? Even the Starbucks inside Target is generally friendlier. As far as food and drinks, it’s normal Starbucks; not crazy awesome and not bad. I only stop here because the other nearby coffee place...