Sonic Drive-In — Restaurant in Castroville

I hadn't been to a sonic in a long while to drive into a stall and order my meal. Usually just drive thru. I was sitting in my car enjoying the music and meal despite carhop a guy forgot my change. But I was in a good mood figure I seriously don't need the change he might so god bless him. By the time I finished my meal I had made a call and as I turned the KEY--that clicking noise of BATTERY IS DEAD/ Dying.😲 quickly I ask the neighbor cars if by chance they have cables or a charger. NOBODY did...then I thought didn't I just buy one [portable charger ]recently?? Yes it's in trunk ...but dead as well.😩 I ask the manager if they can connect to outlet so it can charge She was sweet helpful, said let's see if it charges. 💫💫 Thankfully a Young employee 💟Halie Hallie Allie I didn't get it correctly spelling. Comes up to me If you can just wait a little bit My Mom💕 knows about these things and she will get it going for you. She's not far right now. She spoke with such Pride and true heart ♥ about her Mom. This Young lady working at this Sonic showed such a Beautiful Kindness Intergrity Respect Genuine Care for a stranger in need of help. MOM showed up with other family members in car and she just got into action of connecting her charger and It started my car. I offered mom $ she refused. I said ok then please accept it for your Working Daughter. She refused. I wanted to cry because I saw where like Momma like Daughter Beautiful True Hearted 😇 Angel's. Greatly appreciate this family for helping me. An Angel 😇 works here at this Sonic. I drove to Auto Zone where I had to purchase a new battery. Thanks for your help.🤗 HALIE With...

I wanted to share my recent experience at your park, which unfortunately ended on a very disappointing and upsetting note. My visit had been wonderful up until a distressing encounter with a staff member whom I believe to be a manager named Vicki.

As we were preparing to leave—fully aware of the park’s closing time and already gathering our things—Vicki abruptly stormed outside and harshly told me and the three children I was with to, and I quote, “Get out, the park’s closed.” She followed this by motioning for us to move faster, despite the fact that mere seconds had passed since she spoke. There was no courtesy, no professionalism—just an unnecessarily aggressive tone and body language that made the children feel uncomfortable and myself deeply disrespected.

What stood out most was the lack of patience and the way she singled us out with such hostility, which left me feeling as though my family and I were being treated differently than others. Her approach lacked any form of decency or basic customer service, and frankly, it felt discriminatory. I can’t help but feel that if we were a different-looking family, perhaps we would’ve been spoken to with more respect.

It was a deeply unsettling moment that marred what had otherwise been a pleasant day, and it left both myself and the children shaken. I hope this message leads to a serious reflection on how guests—especially families with children—are spoken to and treated...

I placed an order at 2:02 pm. It never came out. Then I called them about 2:10 and a female answered. I told her that my order has not come out yet. She said she didn’t have it. I said you do and this is the address and she says oh I found it. At 2:27 it still wasn’t ready. The drive through was going very efficiently, so I wasn’t sure why after 27 minutes that I didn’t have my order. I pull up to the drive-through and they still acted like they don’t know what order I was talking about. They find it and had me pull up. I finally received my order around 2:35. There were no apologies or nothing, just here’s your order and walked away . Absurd! There was no reason for this! We checked in, we called, we had to go through the drive through and then still wait!

When I went to contact Sonic through the app, their store number #6772 didn’t exist, therefore, I couldn’t...