Farmhouse Greens — Restaurant in Catonsville

I thought I would give this place another try since I haven't been there since COVID hit. The food was actually quite good, but the reason I gave it one star is because of the disingenuousness of their pricing.

I ordered a make-your-own salad and paid. Only after I walked away from the counter did I realize it seemed like I had been charged a lot for tax (The total was $12.73 and the salad was only $10.35). I went back up to the register to figure out what happened.

The man behind the register did not say a word when I asked him but only pointed at a small, non-descript computer-printed sign that was on the back of the register at a 5-year-old's height, stating that "Due to rising costs, a $1.75 service fee will be charged for bowls and salads". (By the way, it was also more non-descript because one of the corners was peeling over it where it had been taped and was coming off).

It angers me when things like this happen for a couple of reasons. There were no other noticeable signs anywhere in the store about this, so by the time you get to the register (if you actually DO notice the one at waist-height - see pic), you can't decide to change to something else because your food was already made.

(UPDATE: I got photos of the signs. Yes, I missed two. That's because they were so clearly easy to miss. The writing is very small - you'd have to lean over the counter to read it - it's not nearly as noticeable as the bright neon-marker lettering for toppings underneath it. It's underhanded and bad business to work this way.)

A "service fee" to do jobs like people do in restaurants is outrageous... They ARE serving you. It's a service industry. It's your choice about whether you want to tip someone or not, and that's what it seems like they are trying to do with the added cost without your knowledge. If you want people to pay more, raise your prices officially, and don't call it a service fee.

So I gave them one star. I think businesses need to be fully transparent about their pricing and reasons for it. I will not...

The owner told me know ones gonna care about my review because he has 5,000 followers and I’m just a stupid customer but I’m leaving one anyway this guy is a terrible buissness man I have been coming here almost everyday since they open buying 3 salads a day from this guy and the other day the 2nd time they forgot stuff in my salad I spent $40 this time I said something which they fixed but they charged me 3 times for them $120 for 3 salads I told them they acted they they didnt care they would get to it when they can My bank called with me on the phone and explained to the all they had to do is revese the charges that my account is about to bounce the girl said she would call me back never got called back this is the 3rd day now no one has done anything I call again the next morning ask to speak to the owner they claim they put the money back on but I never got it I told him my account is about to bounce and he flipped out on me screaming at me telling me to come get my money and never come back and then screamed at me in front of my 7 year old daughter saying if i wind up getting money in my account I better give it to him or he’s gonna have me arrested this guy is nasty doesnt deserve the customers he has I was there everyday and look how...

Warning ‼️‼️‼️‼️‼️‼️‼️‼️This Establishment is Highly Racist. If you are a black male or women I would suggest another establishment that’s actually qualified as vegan . I was in there today. I ordered a strawberry, pineapple, and blueberry smoothie. I tasted my smoothie and could taste bananas. Banana has a very potent taste. The man told me it was strawberry, pineapple, and blueberry as if I would have a reason to lie . I frequently go to this location and everyone always is unpleasant. Today was the final straw. The cashier told me “ I would recommend you never order a smoothie from us again in life” when I asked for a refund . I said” I won’t” and that I will be notifying a manager. The man got loud on me as a female and said “ I don’t care do it”. Instead of realizing the mistake he made he was very rude. This is highly unprofessional. Thank God I was not allergic to Bananas because they did not care. Their food is uncovered and exposed to germs no proper concealment. They are rude and talk down to anyone of black decent . This is my first review ever and because of the consistency in the malicious behavior this is why I wrote...