Been here in the past and it was good enough to come back a few times more (About 3 times total). The main problem I have with this place is the dishonesty. Menu prices say one thing but the owner charges whatever he feels like. 1 slice and a drink is $3.95. Calamari is 6.95. The total with 8.25% tax should be around $11.79. I was charged $14.00 and some change. I began eating me meal and was sorely disappointed by the soggy pizza that had been reheated inadequately. I then moved on to the calamari in hopes of making myself feel better about spending $14.00 on such low quality food. Well, I again was in for a disappointment. Calamari was uncharacteristically soggy and unflavorful. The portioning was also pretty weak. This was enough to make me look at the price I had paid for this garabage. Didn't take long to find the discrepancies in price. I asked for a receipt which must have tipped off the owner because he became defensive and began telling me the prices he charged. He said the calamari is $7.99. 1 slice of pizza is $3.50 and the drink was $2.00. Each price he named off was wrong. I pointed at the menu and told him the price listed was different. He tried standing his ground on the prices for a about 30 seconds and then finally started explaining that the pizza and drink price is the special price and I should have asked for it. How much sense does that make??... He said he charged me individual prices for the items instead. I explained that the menu prices are his own and he should know them. He then told me that he only works at this location periodically which I believe to be a lie since I have only seen him at this location and never at his other two. He eventually told his cashier to give me back $2.15 which was still not the right amount. Either way, i wasn't trying to get a refund; it was more about principle. Regardless, the dishonesty is what encouraged me to write this review and waste my time. Hopefully someone else out there will benefit from it. CHECK YOUR PRICE WHEN YOU EAT HERE. Same shady practice I experienced in New York a few months back at an Italian restaurant name Lunas Restorante. Makes me wonder if this is common practice at Italian mom and pop restaurants. I guess I should have followed my instinct and gone to Corporate Americas, OLIVE GARDEN. At least there I would have got freshly cooked items and been charged the right amount. The owner was semi-apologetic in the end and tried recooking the calamari which was decent of him but didn't help the taste of the food. He offered my money back if I wasn't satisfied but I declined since I was mainly after the principle anyways. Ok I've wasted enough of my time. Becareful with yours if you decide to eat here. Hopefully they see this review and change their...
Ā Ā Ā Read moreI have ordered from Niki's on and off for about nine years. They caught my attention with the "New York style pizza" description when I first moved to Cedar Park from New York, but the pizza is mediocre at best, so my family is not a fan of the pizza. We have ordered the dinners, but again the food was underwhelming. The one item we kept ordering was the subs, but that has come to an end. A few days ago I ordered a couple of subs, one being and eggplant parmesan. I waited about 10 minutes at the store for it to be made, but when I got home (about 2 miles away) the sub was luke warm on the outside and cold in the middle. I attempted to heat it in the oven, but the bread was got rock hard before the eggplant got warm so I tossed it and called to complain and was told they would make another for me. I didn't want to go back out so they took my info and said to come back another day and get a replacement sub. Yesterday I decided to call in an order for a Philly cheese steak (because I knew that this is a sandwich that can/t be reheated from the refrigerator and is made fresh). I mention the credit I was given and right away I got some push back from the owner Niki, but he said to come pick up the sandwich. When I go to the restaurant, I get the third degree from Niki (who was not working the night of my original order). He tells me in 50 years he has never sent out a cold sub and insinuates that I am a liar. Then he tells me he would never ask for a "free" sub if he was the customer and says I am a low life for expecting him to give me one. Now I didn't ask for a free sub, it was what his employee offered to make good on a bad sub that was obviously poorly reheated from their refrigerator. At this point the New Yorker in me came out and had a couple choice words for him. I'll never go back. You can get better pizza at Local Slice Pizza in Cedar Park and a better example of New York style pizza is available at Home Slice...
Ā Ā Ā Read moreThank you Nikkis! THIS US THE PIZZA I HAVE BEEN LOOKING FOR!
I recently moved from Colorado and we have a handful of East Coast style pizza joints that I couldn't live without. Since moving to the greater Austin area I've been super disappointed with everything in the area.
That all changed today when I stumbled across Nikki's! I was on my way across town for an appointment and hadn't had dinner so stopped for a quick bite when this place caught my eye. Totally by chance and then I realized it was fate when I rolled down my window in the drive thru to look at the menu because it smelled amazing already!
The staff (who I assume is family) was super friendly and acknowledged me the second I pulled up to order at the window. (I know what you're thinking, how could a drive thru pizza and pasta joint be good?!) Well don't judge a book but it's cover, although I'll say this one is appropriately clad in some good NY Pizza joint colors.
My two pepperoni and mushroom slices came out extra fast and were such a good price. I felt like I was stealing them! (But thank you seriously for being affordable!) I was shocked when I opened the box because the slices are massive! I haven't been able to find that out here. Super gooey flavorful cheese and perfect crust to pizza ratio. Nice and thin and foldable. I can tell you use high quality ingredients as it should be!
Seriously, I was in Heaven! I immediately took a picture and sent it to my roommate (they are from NJ) who has been looking for such a place out here as well and they work in the area. They'll be in soon to give Nikki's a try and I know I'll be back in the near future myself to explore more of the delicious looking menu!
Thank you thank you thank you! Best wishes to your business for many...
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