Some of my coworkers have bought cookies from this chain and sang praises about them. And it just so happens there was one in my area.
When I arrived, I could instantly smell freshly baked cookies. To me, that’s one of the best smells in the world. Granted, the inside area was very small for customers; only enough room to organize a line to the register and two spaces to place orders via touchscreen displays.
The touchscreen displays were very convenient and allowed me to easily browse their wares. I was surprised (and somewhat disappointed) that only six types of cookies were available. It wasn’t until I did a little digging that this business would rotate flavors each week and offer special kinds during certain seasons/holidays/etc.
The cashier was friendly and easily answered all my questions. I’m thankful she confirmed how the carrot cake cost about a dollar more than the other cookies.
The cookies I chose were Double Fudge Brownie, Lemon Crinkle, and Strawberry Pretzel Pie. The size for each cookie was considerable but also had a price to match; over $4 per cookie. Definitely a treat to be enjoyed sparingly.
The Double Fudge Brownie cookie was deemed excellent by my dad.
As for my mom, who wanted the Lemon Crinkle, she thought it was okay, believing it could have used more lemon zest to improve the flavor. And after sampling it, I’d have to agree; the Crinkle cookie seemed to need more lemon and probably could have done with a slightly fancier appearance like some icing/glaze.
When I dig into the Strawberry Pretzel Pie, I was surprised by how thick the cookies were. The people who made these did not do things by halves. And the flavor was pretty tasty. The pretzels added a nice crunch with the strawberry sauce being tangy and sweet, the cream topping was smooth and, well, creamy.
I’m not sure how often I’ll return here, but the other options in rotation have earned my interest. The prices are high, but when they do cookies right,...
Read moreI just recently learned about these wonderful cookies. I now have to be very careful with that knowledge as these are dangerously good! Since it was my first visit, I bought four. Pictured are two salted caramel, one pecan pie (that was my favorite) and a chocolate chip on the end. They are huge. Approximately three to four inches. I'm told they freeze well, but mine didn't get the chance to be frozen. They are a little on the pricey side but so worth it! My order with a tip was a little over $15. I now use them as a treat once in a while and just purchase one. They have a great app where you can place your order. You can choose delivery, store pick up, catering pickup for 50 or more cookies, and even shipping. You pay in the app and tap the I'm here tab when you arrive, and they'll get your order ready. They have a weekly menu in the app and even have weekly ice cream flavors. I haven't tried that yet. Don't hesitate to try these cookies, but be warned. You'll want many more. 9/3/24 I decided to treat myself today while I was out and about. I haven't had a delicious Crumbl cookie since my birthday a few months ago. I had seen the Beetlejuice one on their app. It sounded too good to resist. It's actually called The Afterlife Cake. It's two tiers of chocolate cake with vanilla and dark chocolate cream cheese frosting. It comes with a cute Beetlejuice topper. And, notice the snake texture on top? That's a good attention to detail. I've tasted a little of the icing, which is smooth and yummy. I've got some milk and I'm going to enjoy...
Read moreI live 40 minutes round trip from the Crumbl in cedar rapids. I've placed 3 orders of 4 cookies and 3 consecutive times I was informed when I arrived that they were out of the cookie that I ordered and cannot fulfill my order. I finally called tonight to make a polite and respectful complaint. I was given excuse after excuse by the "manager". I stated that if they cannot fulfill the orders that they shouldn't allow the order to be placed or at the very least they should alert people somehow. The "manager" offered an apology along with the statement that they were very busy. I told her I completely understand running out but finding out when you arrive isn't acceptable. She then said that they don't fill the order until you click "i'm here" on the app. I asked her if I could just click "i'm here" right when I order. She told me that they wouldn't be able to hold my order and if I wasn't there at that time and they would have to give my order to someone else. Zero solutions offered. The icing on the cake was when she told me that I could come back right now and that they have the cookie available...right after I drove 20 minutes home! I would've just waited if they would've told me. Honestly, I'm done trying. Completely unacceptable lack of solutions.... lost...
Read more