Burger King — Restaurant in Cedar Springs

This BK is horrible!! I don't recommend anyone eat here. The employee's here are Extremely unprofessional & disrespectful. I would give this BK ZERO stars if I could. My bf thought he dropped his Driver's Lic. in the parking lot a week before, so we figured we'd stop &see if maybe someone turned it in. We had walked in separately; I went to the restroom &he went to the front counter. (The employee's didn't know we were together) They didn't have his I.D, so he went back to the car. When I was in the restroom, a male employee came in the ladies room, starred at me for a second, & started looking in the stalls. He said he left some cleaning spray in there... inappropriate no matter what the reason, but hey... A few employee's were in the lobby when I came out, looking out the window, pointing towards our vehicle. I asked them what they were looking at lol &they told me this crazy story about MY boyfriend -not knowing I am HIS GIRLFRIEND!! Wow smh SOO much to work on here when it comes to the employees. Lol idk, maybe they need more or better training...

Worst Burger King ever not only did the food come out nasty the employee clothes and attitudes were nasty and people like that are the reason the chain is failing. I returned burnt hash browns and the original total was 29 dollars and some change I returned the hash browns and coffee and the total came to 24 and some change and the worker says you owe me 4 dollars and some change wait what I returned food and a drink and now I magically owe you money I will never eat here again and will be contacting corporate about this as I lost money and food because the manager was busy and do want to help do she had her cook come and ring stuff up so I owe them money after leaving me standing there for 15 mins. I said absolutely not leave it as it was and keep the burnt hash browns and cold coffee we’re even. NEVER EAT here in the morning they don’t care are clean hygienically and their attitude suck even when you’re being nice try to be...

I called back and I was decent in the beginning until the manager never offered an apology. I thought the customer is always right and I believe I am right there is a big picture of the original Italian on their menu board outside and she said it was my fault for not specifying, I got a crispy Italian. I didn’t order a crispy Italian. I ordered the Italian which is the words given on the menu instead of apologizing and trying to make it right she got into a big fight with me and got me aggravated and told me to call her manager in the morning she was the manager at this time , I think she needs some better training their slogan as you rule but you don’t rule you get talked down to and told that you had done everything wrong and it’s your fault for not specifying more details again I ordered exactly the words on the menu and got...