As someone who had never ventured into the realm of coffee before, I recently found myself stepping into the welcoming ambiance of Fluids Cafe, driven by curiosity and a desire to explore new tastes. The aroma of freshly brewed coffee wafted through the air, teasing my senses and igniting a sense of anticipation within me.
With hesitant steps, I approached the counter and ordered my first-ever latte, unsure of what to expect but eager to embark on this new culinary journey. As the barista expertly crafted my drink, I couldn't help but marvel at the precision and artistry involved in the process.
With trembling hands, I lifted the cup to my lips and took my first sip. The rich, velvety texture enveloped my taste buds, sending a wave of warmth and comfort coursing through my body. Each sip revealed new layers of flavor, from the subtle notes of roasted beans to the creamy sweetness of frothed milk.
To my surprise and delight, I found myself enjoying the experience far more than I had anticipated. The bitterness of the coffee was perfectly balanced by the smoothness of the milk, creating a harmonious symphony of flavors that danced upon my palate.
As I savored each sip, I realized that coffee had the power to transform my mundane routine into something extraordinary. It was not merely a beverage but a ritualāa moment of quiet indulgence in the midst of a hectic day.
With newfound appreciation, I vowed to make latte a regular part of my life, a small luxury to be enjoyed in moments of solitude or shared with loved ones. Fluids Cafe had not only introduced me to the world of coffee but had also sparked a newfound passion within me, adding a touch of excitement to my otherwise ordinary existence.
In retrospect, I am grateful for the serendipitous encounter that led me to Fluids Cafe and for the delightful discovery of latteāa simple pleasure that has enriched my life in ways I never...
Ā Ā Ā Read moreUpdating my review: Customer Service +Coffee:
Not sure why Google doesnāt allow two separate reviews because Fluid deserves all the stars I can give.
Another great visit, this time with Brooke, her exceptional, engaged customer service PLUS two others I interacted with. I ordered and then sat down and waited for a friendās online order I was picking up. Two different experiences. Same great service.
To their hiring manager: keep doing you. These three employees listened to my questions being asked, did not interrupt, anticipated how they could serve and then over-delivered. Each one of them. Over delivered.
I do have one suggestion: Suggest you teach a class so others nearby remember how to find and hire humans who want to serve customers. Heck, Iāll be first in line to help you fill the room! Iām so impressed.
**previous review below
Yesterday, I ran in for a gift card and a hot drink on a cold soggy day. What I got was a serving of excellent customer service and a small business reminder.
Alex was patient as I debated a dirty chai vanilli or beetle juice with almond milk.
The important part: he handed me the giftcard in a gift sleeve so I could immediately gift it, and handed me a perfect temp drink (burned almond milk can ruin a drink, IYKYK)
As a small business owner myself, I noticed his sense of ownership and care behind the counter. Did he own the place? Even his style fit black and white branded vibe of Fluid! A reminder ā team members are more than the t-shirt or uniform they wear. Theyāre the face of the business when an owner isnāt present. Thank you to Alex and his hiring manager. You both made my rainy...
Ā Ā Ā Read moreVery rude. When I came in and ordered I felt the girl was rushing me and annoyed I was there. I sat down and started doing my school work. A worker came around and checked on everyone, so I thought it was just in my head that she seemed annoyed. But then less than 5 minutes later I was interrupted to be told they were closing in 10 minutes. I said ok politely and tried to finish up my work as quickly as I could. Not even 3 minutes later I was told they were closed and that I needed to leave. I said to the girl that the other girl said 10 minutes and it hadn't even been close to that. She said something I couldn't hear as she walked away from me. I will not be back. They were obviously in a rush to leave for the day, which I understand, however, it is ridiculous that they said one time and then pushed me out. Great way to loose business. Their business hours say open until 7, and this was at 420 that they told me they were closed??? Update your business hours so that your employees can avoid being rude to paying...
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