This is my 3rd time at this McDonald's and i will never go back. Each time there had issues. They need to fire EVERYONE here and start fresh. 1st time ordered 10pc nugget meal, told me to pull around they were making food fresh. After waiting 10 min in front of building they brought me a big Mac meal. Had to wait another 5 min before they brought me nuggets. Not to mention the attitude of having to get me nuggets. 2nd time again ordered 10 PC nugget meal, pulled around front waited about 10 min as well for them only to bring me someone else's order of multiple value meals when I only ordered nugget meal. 3rd and LAST TIME ordered 10pc nugget meal with vanilla shake, was told we don't sell shakes. You don't sell shakes? No sir I just told you we don't sell shakes. Was told to pull around to pay window, didn't notice until i already paid that they uncharged me to a large without even asking me. Made me pull around again to front, which I was only car in drive-thru. Sat there maybe 20 seconds and the girl bringing my food out was walking to my vehicle, stops way before my window and holds her arms out says here. I could not reach the bag as she was way to far away for me to grab it. I said are you gonna give me my food? She said you can get it. Had to literally open my car door get out my vehicle to get my food from this girl. This place is very very unprofessional and ran by kids, don't know if they all play jokes on people to see who's story is the funniest or what but totally...
Read moreThis location is primarily run as a drive thru. It is rare that anyone is at the counter to help or take an order. And don't even think of using curbside with a mobile order. You'll wait an easy 20+ minutes for them to bring out your order, even if they aren't busy.
I went through the drive thru with a mobile order this afternoon. I wanted to add a large cup of water to my order (not an option on the app). They charged me 27 cents for it, and then only gave me a small. Then the girl told me that they'd have to charge me for sauce because I asked for 3 salt packets, 3 barbecue sauces, and 10 ketchup packets. I pointed out that I ordered a 20 pc nuggets and it allowed me to choose three sauces and I got 3 large fries which justified the salt and ketchup. She went and talked to the manager and came back and said it was a misunderstanding and they wouldn't charge me. But after I left, I found that they didn't give me any salt at all and only 5 packets of ketchup.
I really try not to leave bad reviews but McDonald's has gotten expensive, so nickel and diming me for water and ketchup just really rubs me the wrong way. The girl working the window was very sweet and apologetic. It's the manager that is a problem. She has been rude to my husband on more than one occasion over mistakes in our orders and I've seen her cop an attitude with other customers as well. She really should not be in any type of customer...
Read moreThey did me wrong. All I wanted was a cookie, a fat man wanting to shove a nice warm cookie in his brothers mouth. But, that cookie was DENIED. The mobile deal I was using needed a 3 dollar minimum purchase, but unfortunately the app payed for itself. Then my other friend didn’t get the ranch for their fries :c . We were all distraught to say the least. I 3 stared the food though because them fries were actually insanely good, however, when we asked for fresh fries (we have to ask or else it won’t happen) the lady at the drive through was all like “yeah they’re already being made😡” and I’m a fragile little man so that hurt my feelings. Butttt it’s only 3 stars because the nuggets that were given to me in a nice little box, were unusually tough to eat. After feeding a single nugget into my brothers girlfriends mouth, she immediately spit it out the window. These nuggets were unique to say the least. Weirdly doughy, not soft but flaccid, somehow soggy, and could only be eaten through the holy bbq sauce. The man at the first drive thru window was a delight, I’m not gay, but if I was I think I would indulge in his delight. The next window was not as fun. The ladies weren’t happy to see us. This experience was a classic McDonald’s experience but most of the employees weren’t...
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