Casey's — Restaurant in Centralia

Ordered a pizza and drinks from here today for a 2 am pick up as I work night shift got there to find out that my pizzas had been given to someone from the hospital and although I work at the hospital and was in my scrubs I got heated because I didn't order with who ever picked up my pizza. Being a little bit of a hot head who's favorite work rhymes with truck. I got a Lil vocal about the situation. and while I was going on a rant she remained. Celeste was Calm, collected, and well respectful toward me while letting me vent. After listening to my concerns and voicing them back to me she continued to engage with me and make me feel more at ease. She is truly a blessing. Paul who was working in the kitchen although I feel like me and him got more in common than we would like to admit started off a Lil rocky but we both where able to calm down and speak to each other like gentleman and come up with a solution. Both these individuals handle the situation amazingly and I am a happy...

I generally like Casey's but the customer service at this one has been consistently lacking. Today I attempted to use the air to pump up my tire. An employee walked past me and observed me struggling with the hose, but said nothing. I went inside to inquire about the object lodged into the nozzle of the hose and the other employee was flippant with me, shrugged and said it was broken. When I asked if there might anywhere else I could get air, another shrug. Normally I'd try to be understanding but as somebody who works in customer service I felt extremely disappointed, especially as this is been the third such incident I have experienced of a careless customer service representative at...

Casey's used to be my favorite place, it was my go-to. I love their food their rewards used to be one of the best in my opinion and I can pull in there for free air anytime I wanted to and a clean bathroom. Not one thing about that is true anymore. The bathrooms are among some of the nastiest of all gas stations they never have window cleaning supplies they try to get every dime out of you you can they can by making you pay for air now the deals on the rewards app are next to nothing anymore. I don't even look for a Casey's anymore when I'm traveling they're just like any other gas...